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Village Manager - Griffith

Scalabrini

Do you have a passion for people and a natural flair for energising, growing and developing teams to deliver personalised customer experiences in unique and innovative ways?

We would love to speak with you.

Scalabrini Village Ltd is a not for profit residential aged care provider founded in 1968. Since formation, our mission has remained steadfast in providing outstanding care for the elderly and those living with dementia.

As a not-for-profit organisation we always put our residents’ needs first. Because we aren’t driven by profit maximisation, we are able to continuously invest back into the business to deliver authentic care that respects the individual for who they are as a person. As a forward looking organisation, we are always looking for new and innovative ways of doing things.

Our reputation as a quality provider helps us attract and retain excellent people, dedicated and passionate in making a difference. It is in our best interest to reciprocate their commitment and loyalty by investing in their wellbeing and development. As our people flourish, so does Scalabrini.

We at Scalabrini are on the hunt for a brilliant Village Manager with a special edge. Someone who won’t be satisfied with just any solution. Someone who can cut through the noise and get the job done. Someone who can lead people to do great things in both good and difficult times.

Welcome to Scalabrini. We are proud to serve over 700 residents across 6 aged care villages.

While we take pride in what we do, we are not afraid to be tough on ourselves. We are impatient and want to free ourselves from the status quo and the aged care clichés. We are ready to deliver a fresh approach that will benefit the people that matter; residents and staff.

A wonderful opportunity has opened up for a Village Manager to lead Scalabrini’s beautiful 90 bed village in Griffith. Reporting to the CEO, the Village Manager plays a pivotal leadership role, and is responsible for the success of their village.

As a leader in a values based organisation, your real edge comes from an ability to recognise and cultivate the potential in others and deliver superior engagement across your village. You will manage all aspects of your village with a special emphasis on creating meaningful living experiences for the people we serve.  You will also be responsible for a high standard of resident care outcomes, optimum business performance, human resource management and compliance with Aged Care Legislation.

Key Responsibilities:

  • Manage the village to achieve consistent customer outcomes aligned to Scalabrini’s values and customer promises
  • Create an engaged and purposeful village workforce to support our customer goals and aligned to our people promises
  • Optimise performance consistent with the requirements of Aged Care legislation, regulations and Accreditation standards
  • Ensure the village is compliant with all relevant State and Commonwealth Acts and Regulations
  • Develop an integrated holistic budget in conjunction with the CEO and continually monitor and manage against targets and performance
  • Seek and maintain Commonwealth funding
  • Maintain maximum occupancy rates
  • Maintain payroll and accounting functions
  • Develop and maintain the village's marketing and business plans
  • Champion the village's person-centred care philosophy
  • Maintain operational business viability and ensure appropriate development opportunities are identified and pursued
  • Promote and maintain a high standard of resident care and lifestyle which demonstrates a commitment to the Scalabrini philosophy and Sono Io Customer Value Proposition.
  • Seek and monitor feedback from residents, families and staff on a regular and consistent basis, ensuring no concern remains outstanding and unresolved
  • Manage staff recruitment, induction, training, performance appraisals and supervision and ensure compliance with the relevant Award/EA
  • Ensure a safe and healthy workplace by complying with all requirements of the relevant Health and Safety and Workers Compensation legislation

 Experience/Knowledge required:

  • Minimum 3 years' business management experience within the aged care industry
  • Demonstrated high level knowledge and understanding of the Health and Aged Care sectors, external agencies including funding and policy protocols, accreditation and industrial legislation
  • Demonstrated implementation of operational strategies for continuous improvement
  • Sound human resource management understanding and knowledge
  • Strong budget development and financial management
  • Comprehensive experience in coordinating a flexible, multi skilled team environment with advanced interpersonal, communication and customer service skills
  • Strong IT and literacy skills
  • Experience in project management and auditing
  • Commitment and understanding of Quality Improvement
  • A strong understanding of Work Health and Safety in the workplace
  • Senior leadership experience in health and aged care with a strong working knowledge of the funding, quality and regulatory framework will be highly advantageous
  • An understanding of the Italian culture and language advantageous but not essential

What you will get...

A sense of achievement and fulfilment working with a leading aged care provider that is willing to challenge the status quo.

and, as if that’s not enough…

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