About SecondBite

SecondBite is committed to making a positive difference in the community by sourcing quality, fresh nutritious food that would otherwise go to waste, and re-distributing it in a safe and timely manner to local charities with food programs for people in need.

About your role

SecondBite have an exciting opportunity for an Agency Coordinator to join the team at Belmont.  

This position requires you to bring your exceptional administration and problem-solving skills along with a strong customer focus to facilitate the redistribution of surplus food from local food donors directly to local community groups.

This position is a contract position to 30 June 2023 with a possibility to extend with an annual remuneration of $57,500 + 10% super + $15,900 salary packaging available.

Key responsibilities include:

• Field initial enquiries with charities who exhibit interest in the program 
• Seek out and engage new agency partnerships
• Provide ongoing relationship management for all agencies and associated donors
• Maintain agency profiles in the customer relationship management files
• Implement schedule of agency visits to audit compliance with Community Connect requirements and implement follow up actions according to audit result
• Respond to queries and/or complaints from agencies and associated food donors and resolve any issues
• Maintain in depth understanding of agency capacity and infrastructure to identify where food can be pushed out to
• Work with the Business Analyst on reporting agency performance 
• Perform administration duties in an accurate and timely manner

About the person:

The successful applicant will:

• Have experience in sales, relationship management and engagement (this will be favourably looked upon)
• Have negotiation skills and the ability to build strong internal and external stakeholder relationships
• Be proactive and able to work independently and as part of a team
• Have good communication and interpersonal skills
• Have strong administration, organisational and planning skills
• Be able to solve problems, maximise outcomes and achieve results in a timely manner
• Hold a valid Driver’s Licence  

Only applicants with a current right to work in Australia and who are double vaccinated will be considered for this position. Successful applications will undergo a police check and pre-employment medical.

next steps:

If you are interested in a position description, please contact [email protected], using the subject line: Agency Coordinator enquiry via EthicalJobs.

Don’t delay if you are interested in this position as the job advert will close when a suitable applicant is found.

To submit your application, click Apply Now.

SecondBite is an Equal Opportunity Employer supporting diversity in the workforce.