• Use your Quality Improvement skills to support our general practices
• Enjoy a busy, varied and rewarding role
• Full-time, 9 months maximum term position

Job Details

The Project Officer (PO) is responsible for actively supporting whole-of-practice Quality Improvement projects via structured in-practice quality improvement (QI) supporting general practices and other Primary Care stakeholders.

This position will participate in the development, support and evaluation of other PHN Service initiatives as directed or where a synergy exists with the QI projects. The Project Officer will be responsible for manage timelines, project planning and reporting with the support of the Provider Support Manager.

Job tasks and responsibilities

The Project Officer key deliverable include:

• Recruiting general practices
• Supporting the practices to use data driven improvement strategies to address practice-level population health priorities. (e.g., viral hepatitis, to positively impact the cascade of care for Hepatitis C).
• Supporting structured QI programs in the recruited practices
• Facilitated learning workshops
• Implementation of the Practice support toolkits
• In-practice support to undertake data driven QI activities (PDSA cycles) using the Model for Improvement methodology.
• Other Primary Care initiatives

Skills and experience

This role requires demonstrated project management skills including planning, implementation, monitoring, and report writing with strong attention to detail and accuracy, good organisational skills and a pro-active approach to work tasks, a good understanding of information management systems and/or reporting systems, as well as well-developed skills in the use of Microsoft Office products.

The successful applicant will have understanding of primary, secondary, and tertiary elements of the health system, including health care delivery systems and patient care approaches, such as multidisciplinary care coordination, coordination of care and care standards and protocols, as well as experience in QI and change management.

This role also requires experience in building strong, positive relationships through stakeholder engagement.

For more information, a complete Position Description is attached below. 

ABOUT SEMPHN

We are leaders, facilitators and influencers towards the shared goal of better primary health care.

Reporting to an independent Board, SEMPHN is funded by the Australian Government to help people in south east Melbourne get the health care they need, when and where they need it.

We do this by:

• Commissioning out-of-hospital services, locally.
• Partnering to make quality care more accessible and integrated, and easier to navigate – especially for people who need it most.
• Helping primary health care professionals to deliver the best care possible – now, and into the future.
• Influencing Government policy on primary health care reform.

Evidence-based practice is the foundation of our work. We are constantly asking, ‘together, how can we do this even better?’ This could mean challenging the status quo and designing things differently. Ultimately, it’s about measurably improving health for people in south east Melbourne. So, are you with us?

Benefits of working with SEMPHN

• Generous leave and salary packaging entitlements.

• Comprehensive Wellness Program including Employee Assistance Program.
• Share your working time at our modern Heatherton office and from home
• Ample car parking is available.

How to Apply

For further information please contact [email protected] using the subject line: Project Officer enquiry via EthicalJobs.

Please apply ASAP – applications are assessed as they are received.

We thank you for your interest in the role and our organisation, however only those applicants shortlisted will be contacted.

SEMPHN promotes a workplace that values fairness, respect and social and cultural diversity. Aboriginal and Torres Strait Islander peoples and people from different cultural backgrounds are encouraged to apply.