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Service Development Officer - Alcohol and Other Drugs

South Eastern Melbourne Primary Health Network
  • Are you passionate about improving Alcohol and Other Drugs services?
  • Do you have experience in the Alcohol and Other Drugs Sector?
  • Do you have strong stakeholder engagement and contract management skills?
  • Support the implementation and expansion of Alcohol and Other Drugs services, as well as other funded services within our region.
  • Full-time two-year maximum term position available
  • Flexible work arrangements
  • Apply ASAP


The successful candidate will be flexible and a confident self-starter, with excellent project management skills, an ability to engage with and build strong relationships with diverse stakeholders, and with relevant experience in the Alcohol and Other Drugs sector.

This role will effectively manage contracts as well as build strong relationships with stakeholders to facilitate change in delivering services and building the capacity of providers to work within existing and newly redesigned models of care.

The Service Development Officer works with internal and external stakeholders to:

  • Support the implementation of all aspects of the Commissioning Framework - strategic purchasing, monitoring and evaluation of health and related services.
  • Collaboratively support the commissioning of health care services through phases of strategic and project planning;
  • Identify gaps in health services; and
  • Develop new models of care.


To be successful in this fantastic opportunity you must have the following qualifications, skills and experience:

  • Relevant tertiary qualifications; and/or equivalent relevant experience in the AOD sector.
  • Established contract management and stakeholder relationship skills.
  • Demonstrated experience in health and community service programs.
  • Experience in working with a range of health care providers including General Practices, nurses, and Allied Health Providers and consumers.
  • Demonstrated experience working with project management frameworks.
  • Proven ability to identify innovative solutions and influence outcomes.
  • Strong analytical problem-solving skills with the ability to analyse issues and provide advice upon which decisions can be based.
  • Proven stakeholder relationship management skills to support effective systems change with improved health outcomes.
  • Strong Microsoft Office skills.


At South Eastern Melbourne Primary Health Network (SEMPHN), we are leaders, facilitators and influencers towards the shared goal of better primary health care. We are funded by the Australian Government to help people in south east Melbourne get the health care they need, when and where they need it.

Please review the position description attached below for further details about the role.


  • Generous salary packaging and leave entitlements
  • Flexible working arrangements
  • Opportunities for growth and development
  • A friendly and highly supportive work environment

To view the position description please visit our website and click on Careers.

For further information please contact recruitment@semphn.org.au using the subject line: Service Development Officer - Alcohol and Other Drugs enquiry via EthicalJobs.

Please apply by clicking Apply Now.

Apply ASAP – available for an immediate start.

We thank you for your interest in the role and our organisation, however only those applicants shortlisted will be contacted.

SEMPHN promotes a workplace that values fairness, respect and social and cultural diversity. Aboriginal and Torres Strait Islander peoples and people from different cultural backgrounds are encouraged to apply.

A position description is attached.

How to apply

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