This role for a Housing Support Officer is a Temporary Appointment until 24th December 2022.

Our organisation desires someone who has previous experience with Case Management and is proficient with using the Qhip (Queensland Homelessness Information Platform and Ship platforms. Having these skills would be advantageous to your application.

The role is dynamic and supports a skilled Coordinator as your immediate Supervisor and also being apart of a team in our relatively small organisation.

Essential Requirements

• Degree in a Human Service field.
• Experience in Housing, Homelessness or other Welfare/Support Work and providing support to individuals/families in crisis within in a case management framework.
• Blue Card from the Commissioner for Children and Young People (QLD) and a willingness to undertake a Police Criminal History Check. (These can be arranged at Sherwood Neighbourhood Centre’s expense).
• Able to use the Microsoft office suite and client management and reporting databases
• Current manual driver’s licence or obtaining one within 12 months from commencement.

KEY SELECTION CRITERIA

Outline the experience you have and how you would use this to contribute to the services offered by the Sherwood Neighbourhood Centre:

1. Working within a Case Management framework (including assessment, support plan development and review) and working with other agency programs, networks and with external agencies in order to respond appropriately to the needs of individuals and families requiring support.
2. Responding with sensitivity and respect to people of diverse backgrounds and needs who are experiencing disadvantage and an ability to respond to their needs equitably in a practical and flexible manner, whilst recognising and complying with statutory requirements.

Meeting the goals of the agency by working within and across teams in a respectful, supportive and accountable manner. 

A position description is attached.