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Hospitality Manager - Triabunna

Spring Bay Mill

Spring Bay Mill is looking for an experienced and ambitious hospitality leader to manage our customer service and F&B teams. Plenty of career progression available for the right candidate.

With Tasmania’s opportunities as a zero-carbon destination, Spring Bay Mill is becoming a market leader as Australia’s foremost sustainable business events destination.

Spring Bay Mill is no ordinary events venue, with state-of-the-art event facilities in the middle of stunning natural values on Tassie’s East Coast. Once home to the world’s largest wood chip mill and built on the unceded lands of the paredarerme people, this 43-hectare waterfront site is now managed by a bunch of provocateurs intent on charting a sustainable path. We’ve restored rusting industrial buildings into unique spaces to house events: intimate or spectacular. We’re regenerating the natural landscape and growing wholesome, healthy food. We have a range of onsite accommodation and an in-house chef creating garden-to-plate goodness from our own organic gardens. All for the purpose of reviving this once destructive site through the restorative powers of nature. And hopefully changing the world a little as we go. The Spring Bay Mill business is purpose driven, connecting locally and globally with leaders, like-minded companies and organisations. Not just a home for events, but a place for big ideas!

Key responsibilities

  • Deliver in-house event requirements across all onsite departments. Coordinating and managing the Food and Beverage teams.
  • Communicating closely with Events Manager who in turn manages client expectations and communications before clients arrive onsite.
  • Act as duty manager across events, overseeing food and beverage functions.
  • Manage the food department and work closely with the chef to quote and design menus and meal packages.
  • Streamline all hospitality function systems to ensure professional service delivery scaled to high end business clients.
  • Oversee front of house department, staffing and rostering.
  • Oversee housekeeping department including rostering, systems, ordering and quality checks.
  • Set housekeeping processes using Flexkeeper.
  • Training, professional development and regular one on one’s with direct reports weekly.
  • Coordinate all event delivery aspects across self-produced events.
  • Develop strong relationships with event clients with exceptional customer service and a can-do attitude.
  • Ability to work autonomously and drive to go above and beyond role requirements to ensure high levels of customer satisfaction.
  • Promote the values and ethics of the business.

Key skills, experience and attributes

  • Necessary: Full Drivers License, F&B experience, Customer Service excellence.
  • Desirable: F&B management experience, events management experience, hotel supervision expertise
  • Ability to work outside of normal working hours and on weekends.

Competitive package negotiated based on experience.

For questions or further information please contact Spring Bay Mill’s General Manager Joe Pickett on 03 6130 3022 or joe.pickett@springbaymill.com using the subject line: Hospitality Manager - Triabunna enquiry via EthicalJobs.

A position description is attached.

How to apply

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