• Based in Liverpool with opportunity to work from home/remotely
• Full Time Contract until 30 June 2023
• Schads Award Level 4, plus Salary Packaging options!

About SSI

Settlement Services International (SSI) is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. They work with people with a refugee and asylum-seeking background, culturally and linguistically diverse (CALD) communities, people with disability, youth and children and more to build capacity and enable them to overcome inequality.

About the opportunity

Available to people with disability

SSI has partnered with the National Disability Insurance Agency (NDIA) to deliver services as a Local Area Coordinator (LAC) in NSW. We support people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream services in the community. We want to ensure our workforce reflects the participants we work with to help meet their needs, and are seeking candidates with disability to bring their own experience and insight to this role.

SSI is also a member of the Australian Network on Disability (AND) which seeks to advance the inclusion of people with disability in all aspects of business and are recognised by AND as a Disability Confident Recruiter. We support adjustments in our recruitment processes and in the workplace. If you require an adjustment, or would like to advise us of your preferred method of communication, please contact Susan Cameron-Jung via email on [email protected] using the subject line: LAC Planner - People with Disability - Liverpool enquiry via EthicalJobs or call 0488680656.

The LAC Planner will work with the participant (and where appropriate their family and other informal supports) to determine what reasonable and necessary funded supports and services will assist the participant to achieve their goals. They will gather the relevant information, to build and develop the plan for NDIA approval. They will also work with participants to make changes through the plan review process which covers scheduled and unscheduled reviews.

As an LAC Planner, you will have great opportunities to influence the outcomes of people with disability and your ability to communicate with both participants, their families and carers will be extremely valuable. SSI will provide training to ensure your success in this role.

Duties and responsibilities:

• Gather information to support Participants to make informed decisions regarding their plan, based on reasonable and necessary criteria.
• Work closely with participants to identify support needs, goals and aspirations, to enable better individual outcomes.
• Scheduling appointments and facilitating planning conversations.
• Providing relevant in-language information and advice on the NDIS, and disability/mainstream service.
• Linking participants to mainstream services and building the capacity of individuals to access relevant supports.

ABOUT YOU

You possess proven interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds including Aboriginal and Torres Strait Islander and CALD communities. You have demonstrated ability to work with limited supervision, manage a variety of tasks and display personal drive and integrity. All LAC Planners need to have the willingness to travel and work flexible hours and in a range of locations across areas and regions as required.

• 5+ Years' experience working with people with vulnerable people with complex needs.
• Relevant qualifications in human services or community development and/or Demonstrated experience working in the human services sector (e.g. disability, child services, allied health, social work, community development, education) and/or relevant qualifications or training in social inclusion, community development and engagement or person-centred thinking and planning.
• Previous experience of working in a fast-paced, KPI and outcomes driven environment.
• Ability to use and navigate a variety of complex reporting mechanisms including client databases and Microsoft Excel.
• Strong written and verbal communication skills.
• Willingness to learn new skills and procedures required of the role.
• Awareness of the impact of disability upon individuals, families, carer and the community and is empathetic with a genuine desire to help people with disabilities gain a better life.
• Awareness and recognition of cultural diversity, including Aboriginal and Torres Strait Islander and CALD communities
• Ability and willingness to travel regularly across the SWS and Sydney Districts to attend Participant meetings etc.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working options supported to work from home and office, including 9-day fortnight and Flexible Day Off;
• Access to in-house training and learning opportunities for professional development and growth;
• Access to our in-house wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Please apply directly via the link below including a cover letter and resume. Should you be successfully for the first round of shortlisted, one of our Talent Acquisition Specialists will be in contact and guide you through our process and next steps.