Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities?

Come & join us!

The Organisation

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

The Role

FICT Team Leader is responsible for management of a team of Project Officers, training, coordination, supervision and support of a pool of Casual Bi-Cultural Facilitators across multiple interventions (FICT, Older People in Cultural Transition - OPICT, Keeping in Contact - KiC, Purple Hearts and Hayat Amina); management and coordination of information flow among Project Officers and Bi-cultural facilitators; follow-up on the issues of concern for all Project Officers; ensuring accountability with FICT/OPICT/KiC/Purple Hearts/Hayat Amina funding bodies; overseeing activities of all FICT Team staff and ensuring that all FICT-related activities comply with STARTTS Strategic Plan and Community Services Action Plan. FICT groups are delivered across NSW in all areas covered by local STARTTS offices. 

The position is well suited to a candidate with strong facilitation, adult education and team leadership skills.

Perks and Benefits

• Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks annual.
• leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
• Salary packaging options that reduce your taxable income and increase your take-home pay.
• Great education opportunities through our Training department.
• Access to our Employee Assistance Program (EAP) for staff and family members.
• Discounted gym memberships with a Fitness Passport.
• Flexible hybrid work

Position No: 1158

Enquiries: ​Jasmina Bajraktarevic-Hayward on (02) 9646 6700

Work Type: ​Full Time; 38 hours per week. Contract up to 30 June 2025 (Continuation subject to ongoing funding)

Location: ​Fairfield

Vaccination Requirement: Category B.

Salary: Health Service Manager Level 2. A generous salary packaging scheme is also offered. 

Skills and Qualifications Required

Essential:

1. Qualification in Adult Education, Psychology, Social Work, Welfare, Education or other relevant field, or significant experience in the field.
2. Demonstrated skills and experience in management/team leadership and excellent communication skills. 
3. Experience in community development, delivering training and demonstrated group work skills.
4. Experience in working with refugee families and understanding of the issues refugee families and older people face through the process of exile, migration, and settlement. 
5. Experience in project management, funding submission writing and grant acquittals.  
6. Demonstrated ability to work independently and as part of a team to meet deadlines.
7. Excellent oral, written and interpersonal communication skills and proficiency in the use of Microsoft Office and the ability to work independently and as part of a multidisciplinary team within a multicultural environment.
8. Current NSW Driver’s Licence.

Desirable Criteria:

1. Bi-lingual in a community language relevant to refugee communities living in NSW.
2. Experience in providing training in a multicultural context.

*This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.

VACCINATION REQUIREMENTS

HOW TO APPLY

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible. 

1. Complete an application form by clicking the "Apply Now" button.
2. Write a Statement Against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
3. Submit an up-to-date Curriculum Vitae (CV)
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
6. A cover letter is optional.

NB: Depending on the role, if appointed, you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information on how to apply of your check: https://ocg.nsw.gov.au/working-children-check/applicant

A position description is attached.