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Residential Support Worker - Middle Ridge


About Us:

It's an exciting time to be part of our journey. You may have noticed we've changed our name from Aftercare to Stride.

We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on our next stage, join us to make a difference. We're here to Stride. 

On offer:

  • Casual contracts available
  • Based in Middle Ridge
  • Paying on Schads Level 3 plus Super
  • May be eligible for Salary Packaging options (up to $15,899 tax free!)
  • Flexible working conditions
  • Company rewards scheme
  • Excellent training and career development

Role overview:

  • Provide quality support and services to young people with a mental health issue who live in residential service. 
  • Work collaboratively with young people in their recovery.
  • Provide support that is client-focused, community oriented, and sensitive.
  • Assist young people with mental health issues to develop and maintain relationships, which facilitate independence.
  • Assist young people with mental health issues to improve their daily living skills through guidance, supervision, and encouragement.
  • Mentor and act as role models for young people in building positive social skills, utilising effective conflict management and negotiation, and building healthy relationships.
  • Encourage and educate young people on healthy living habits to support emotional well being.
  • Encourage the growth of self-esteem, self-worth, and self-confidence in the young people


  • Minimum of Diploma or Cert IV in Community Services (or other related discipline)
  • Experience in working with young people experiencing mental health issues
  • Demonstrated capacity to relate to young people, their families/carers, and other stakeholders with dignity and respect
  • Ability to assess risk and follow relevant protocols to manage crisis situations calmly and effectively
  • Demonstrated and effective listening and communication skills in both written and verbal formats.
  • Understanding of and commitment to the principles of duty of care, and rights to privacy and confidentiality
  • Ability to help program participants link in with other relevant community resources and to promote the rights, responsibilities and recovery of young people
  • Must be available for overnight shifts
  • Must be available to work a rotating 24/7 roster
  • Current Driver's license

Stride is an inclusive workplace and we encourage applications from diverse backgrounds. This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt.

Apply Now

Applications for this role will take you to the employer's site.

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