• Exciting opportunity to make a difference in a purpose-led organisation
• Work from home flexibility
• Not-for-profit salary packaging benefits, where a portion of your income is tax-free

The St Vincent de Paul Society is a leading provider of community support services, whose mission is to shape a more just and compassionate society.

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your new role:

The CRM Platform Manager, reporting to the CIO, will develop cloud-ready applications based on open standards, network development, monitoring, and cybersecurity. Understand the strategic and competitive position of Vinnies and deliver Platform Services & CRM products/features that are recognised as both innovative and best in class.

Your responsibilities:

• Closely working with vendors to understand business needs, to develop technology strategy, and propose solution options including advice on design, implementation, tools, scalability, system performance, dependencies.
• Leading project lifecycles including requirements gathering, solution architecture, development, and testing.
• Providing expert advice on CRM platforms, project delivery, IIS Administration.
• Application development using ASP.NET Framework, C#, JavaScript and MS SQL Server.
• Developing cloud-ready applications based on open standards, network development and monitoring and cybersecurity.
• Managing projects integration with digital, mobile and CMS platforms.
• Create strong partnerships with vendors, and manage vendor quality assurance
• Relationship management, tracking, troubleshooting, and reporting of all Dynamics CRM related commitments.
• Providing technical support, identifying gaps, strategic impacts, financial impacts and the risk profile in the technical solutions.

To be successful, you will need:

• Relevant tertiary qualification/s in Information Technology or equivalent.
• Demonstrated experience in ICT project delivery.
• Demonstrated expert knowledge of CRM Platforms.
• Substantial Dynamics CRM Technical Team lead and development experience.
• Dynamics CRM certification.
• Proven Team management and leadership experience.
• Substantial experience in application development using ASP.NET Framework, C#, JavaScript, and MS SQL Server.
• Experience with IIS Administration, SSRS and SSIS.
• Substantial experience managing vendor quality assurance.
• Excellent communication, problem solving and customer-oriented approach
• Technical proficiency - developing cloud-ready applications based on open standards, network development, monitoring and cybersecurity.

If this sounds like you, don't wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume and cover letter which addresses the key requirements of the Position Description. Information on how to apply.

If you have questions about this role, please email Nikeeta Britton on [email protected], quoting: CRM Platform Manager / VIN2615 enquiry via EthicalJobs.

The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We take pride in the diversity of our people and encourage applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA, candidates of any or no religious beliefs and applicants of all ages.

St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment.