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North Coast Settlement Services Team Leader

St Vincent de Paul Society NSW
  • Generous NFP tax-free salary packaging benefits, increasing take-home pay
  • A vital and rewarding role with ongoing learning & career development opportunities
  • SCHCADS Award, Level 5, hourly rates range from $42.94 to $45.89 + super + salary packaging
  • Flexible to Full-time or Part time (minimum 4 days)

The St Vincent de Paul Society is a leading provider of community support services, whose mission it is to shape a more just and compassionate society.

Your new role:

The Team Leader - North Coast Settlement Services will manage a small team of staff and volunteers to address the settlement needs of eligible clients to improve social participation, economic well-being, independence, personal well-being and community connectedness.

You will have a good insight and understanding of issues facing migrants and refugees during settlement and be flexible and person-centred in your approach. Your communication and rapport-building skills will be essential in this role, where you will be managing stakeholder relationships to deliver the best possible outcomes for the people we serve.

Your new role will include:

  • Drive best practice in client services by reviewing measurable service outcomes ensuring positive client impact that align with program deliverables and client need.
  • Provide leadership to the service, to direct reports and volunteers, creating an environment that promotes reflective practice and ensures positive outcomes for the people we serve. Oversee performance and development planning, building capacity, managing performance issues that may arise as per policy and procedure to optimise team performance.
  • Ensure program deliverables and outcomes are delivered in a culturally and linguistically sensitive and respectful manner.
  • Manage, monitor and analyse the operational budget, and investigate opportunities for program sustainability.
  • Establish and maintain strong links and partnerships with key service providers, government agencies, community groups, and agencies that strengthen support to the service's target group

This role will report to Regional Manager, Disability and Inclusion.

To be successful in this role, you will need:

  • Relevant tertiary qualification/s including social welfare/social sciences or extensive work experience in this field, youth work, community services or management
  • Sound understanding and awareness of issues facing migrants and refugees during settlement.
  • Demonstrated experience in leadership, staff supervision and site management.
  • Demonstrated experience in establishing best practice frameworks and delivering best practice service delivery practices.
  • Demonstrated capacity to meet funding requirements including all regulatory and reporting guidelines.
  • Excellent organisational and time management skills with the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines.
  • Adaptability and flexibility to changing work environments and requirements.
  • Exceptional interpersonal skills, including stakeholder management, negotiation and conflict resolution.
  • Awareness and understanding of the Work Health and Safety legislation and child protection framework.

If this sounds like you don't wait - apply now we are interviewing applications as we receive them.

*Previous applicants need not apply*

Submit your application with a resume & cover letter addressing the key requirements of the Position Description.

If you have questions about this role, please email Jessica Davidson on jessica.davidson@vinnies.org.au, using the subject line: North Coast Settlement Services Team Leader enquiry via EthicalJobs, and quoting: Team Leader, North Coast Settlement Services /VIN2797

*The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check, Working with Children check*

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.

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