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Team Leader - Accommodation

St Vincent de Paul Society NSW
  • Maximum term until April 2023, full-time
  • Based in Woolloomooloo
  • SCHCADS Award, Level 5, hourly rates range from $42.94 to $44.88 dependent on qualifications and experience

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society's mission is to shape a more just and compassionate society by offering a 'hand up' approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.

About the Service

The Matthew Talbot Hostel provides accommodation and specialised support to people who are homeless or at risk of homelessness. Services range from provision of nutritional meals, clothing, showers and basic medical to intensive case management, legal and housing support, specialised health care, advocacy and providing a safe, welcoming environment for people who are sleeping rough and have experienced trauma.

The Role

The Team Leader - Accommodation will lead a small team on the nominated shift and is responsible for maintaining the day to day operations of the shift. The Team Leader will coordinate all aspects of onsite accommodation services, and will be responsible for:

  • Overseeing the delivery of support work, intake, management of service users and staff
  • Coordinating all aspects of the onsite accommodation services, including room allocation, entry and exit inventories and condition reports, resident orientation, unit inspections and all associated reporting relating to accommodation services
  • Liaising with external agencies regarding vacancies and requests for accommodation
  • Preparing rosters and ensuring that all shifts are adequately filled
  • Delegating tasks, facilitating handover meetings, assessing performance of direct reports; recommending professional development activities for team members
  • Ensuring compliance with security and safety standards
  • Prepare regular reports and support the Accommodation Manager with administrative duties as required

This role will report to the Accommodation Manager, Matthew Talbot Hostel. Please click here for a copy of the Position Description.

To be successful in this role, you will need:

  • Minimum TAFE Certificate IV or relevant work experience, or currently undertaking tertiary study, in welfare or related field
  • Demonstrated ability in supervision and coordinating site management
  • Highly developed written and oral communication skills
  • Demonstrated high level organisational, time management and collaborative skills
  • Experience working with challenging and diverse client groups with the ability to use sound judgement and act appropriately in crisis and emergency situations
  • Ability to work on a rotating roster, including weekend, as per the operational needs of the service
  • Willingness to work within the ethos and vision of St Vincent de Paul Society
  • Current First Aid certificate (or willingness to obtain)

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including a Police check, Working with Children check, Health Declaration and/or a medical check, right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People.

If you have questions about this role, please email Mark Purchase (Manager, Accommodation ) on mark.purchase@vinnies.org.au using the subject line: Team Leader - Accommodation enquiry via EthicalJobs, quote: Team Leader, Accommodation, Inner City/VIN2474.

Please submit your application online, attach your Resume and your responses to the role-specific criteria listed under the Essential Criteria in the Position Description.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.

How to apply

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