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Key Worker - Case Management

VincentCare Victoria
  • 1EFT, Ongoing Position
  • Rainbow Tick accredited organisation

The Role:

VincentCare Victoria is seeking an appropriately-qualified person to take on the position of Key Worker who has experience and qualifications to work with homeless and marginalised single adults to provide a case management response.

The program aims to assist people in securing and maintaining affordable housing by addressing identified unmet needs via a case management framework. The Key Worker will work within a multi-faceted team based at Ozanam House.

The role is primarily focused on supporting clients in the Ozanam House crisis and short-term/extended stay accommodation. The Key Worker will be supporting clients through crisis, recovery and growth by means of supporting and referring clients with diverse support needs: mental health, substance misuse, social marginalisation, legal, family violence, intellectual and/or physical disability.

The Key Worker will aim to work from a collaborative, integrated and client centred approach with clients, and use ongoing assessment, case planning and review, and referral.

About Us:

We are an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria. Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage through our provision of services that effectively meet the needs of people experiencing or at risk of homelessness.

Our purpose is to create opportunities and lasting change for the most marginalised. Integral to the VincentCare work practice is respect for a client's dignity and an openness to understand a client's needs in order to provide support and encouragement.

Our job is always to enable and empower.

Diversity and Inclusion

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion. We recognise cultural, gender and occupational differences; we encourage diversity and employ dedicated, talented and enthusiastic staff who work across a range of programs and services.

About You:

You are an appropriately qualified professional with experience in providing high level assessments, case planning and support response to people experiencing homelessness.

You have experience in supporting clients who are homeless, or at risk of homelessness, and who present with complex needs in a range of areas including: alcohol and other drugs, mental health, physical illness or disability, and psychosocial or behavioural issues.

Selection Criteria:

  • A relevant tertiary qualification (required).
  • Demonstrated understanding of the range of needs and issues affecting people who are homeless or at risk of homelessness.
  • A demonstrated ability to effectively build, engage and maintain professional working relationships with people experiencing homelessness.
  • Experience in liaising with other community service organisations for the development of on-going relationships and referral protocols beneficial to client support.
  • Highly developed verbal and written communication skills.
  • Administrative accuracy and detail, including timely data entry.
  • A current Victorian Drivers Licence is required.

Why Work for Us? We Offer:

  • An opportunity to contribute to an award-winning organisation at the cutting edge of LGBTIQ inclusive practice and culturally safety.
  • We are committed to professional development to ensure your career keeps advancing while you're working with us.
  • We offer a place where you know you are contributing to an organisation committed to helping others. We are passionate about #Social Justice.
  • We have some great talent who are happy to share their experience and skills to help you on your way.
  • We offer a place where you know you are contributing to an organisation committed to helping others. We are passionate about #Social Justice.
  • Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.

How to apply:

If making a difference is important to you and you meet our essential requirements we can't wait to hear from you. Please submit your CV together with a detailed and separate response to each of the key selection criteria which can be found in the position description attached below.

Applications close: Please don't delay in submitting your application as applications will be reviewed upon submission.

If you would like to have a confidential discussion regarding the role please contact Stacey Hill, Manager Support Services on 0499 200 873

VincentCare welcomes applications from people from diverse cultural & linguistic backgrounds including people who identify as Lesbian, Gay, Bisexual, Trans, Intersex, Aboriginal and/ or Torres Strait Islander.

All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks. Police checks will be undertaken for the selected candidate prior to any job offer being confirmed. Police checks are also undertaken on a periodic basis during the period of employment.

All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.

The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.

A position description is attached.

How to apply

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