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Specialist Case Coordinator - Tenancy - Shepparton

VincentCare Victoria
  • Hume Community Hub - Shepparton
  • Full-Time, Permanent Position
  • Rainbow Tick accredited organisation

About us

We are an award winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria. Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage through our provision of services that effectively meet the needs of people experiencing or at risk of homelessness.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion. We recognise cultural, gender and occupational differences; we encourage diversity and employ dedicated, talented and enthusiastic staff who work across a range of programs and services.

We lead the way in providing culturally safe and inclusive service responses to the diverse community of Victoria who are at risk of or experiencing family violence and homelessness. Our purpose is to create opportunities and lasting change for the most marginalised and disadvantaged in our community, aiming always to support, empower and to respect a client's dignity.

About the team

The position contributes to the work of VincentCare's highly effective Marian Community team, a 24/7 Specialist Family Violence crisis response service that provides immediate intervention and short term case management to victim survivors at risk of, experiencing and/or escaping family violence.

About the Role

Reporting directly to the Program Manager, Specialist Family Violence Services based in the Hume Community Hub Shepparton, the Specialist Case Coordinator will help provide immediate intervention and support to individuals experiencing homelessness and/or family violence. Remaining on-call as a part of the Specialist Family Violence after-hours crisis response roster, you will be the first contact for victim survivors as you assist them in securing safer and sustainable accommodation.

In this role, you will be supporting the Marian Community through the provision of expertise and advice, and provide a consistent point of reference for the team relevant to housing options available both within the service delivery region, intrastate and interstate. You will be working alongside our relevant stakeholders to ensure the continued excellence of the support services and evaluate the safe and sustainable accommodation pathways for victim survivors.

About you

You are an engaging professional with experience in homelessness services and working with people presenting with multiple needs, including family violence. You are an engaging professional with extensive experience in dealing with providing immediate support and case management. Your experience and knowledge also extends to:

Your experience and knowledge also extends to:

  • Experience in working in the the Community Services sector.
  • Understanding issues affecting people in crisis who may be homeless or at risk of homelessness and evidenced ability to provide and/or support holistic responses to address complex needs.
  • Comprehensive understanding of family violence, the nature, dynamics and impacts on victim survivors.
  • Highly developed interpersonal, written and verbal communication skills
  • Highly effective time management, work prioritisation and problem-solving skills

Why work for us? We offer:

  • An opportunity to contribute to an award winning organisation at the cutting edge of LGBTIQ inclusive practice and one that is both safe and culturally responsive.
  • We are committed to professional development to ensure your career keeps advancing while you're working with us.
  • We offer a place where you know you are contributing to an organisation committed to helping others and passionate about informing Social Justice.
  • We have some great talent who are happy to share their knowledge and experiences to help you on your way.
  • Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.

If making a difference is important to you and you meet our essential requirements we can't wait to hear from you. Please submit your CV together with a detailed and separate response to each of the key selection criteria which can be found in the position description available below.

Applications close: Please don't delay in submitting your application as applications will be reviewed upon submission.

If you would like to have a confidential discussion regarding the role please contact Marie Murfet on 03 5825 9400

VincentCare welcomes applications from people from diverse cultural & linguistic backgrounds including people who identify as Lesbian, Gay, Bisexual, Trans, Intersex, Aboriginal and/ or Torres Strait Islander peoples.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks. The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.
As per the announcements made by the Victorian government, the incumbent for this position must also be fully vaccinated against COVID-19.

All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.

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