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QTIPoC Program Officer - Work From Home

Switchboard Victoria

About Switchboard Victoria (Inc.)

Switchboard Victoria is a community-based, not for profit organisation that provides peer-based, volunteer driven support services for Lesbian, Gay, Bisexual, Trans and gender diverse, Intersex, Queer, Asexual and more (LGBTIQA+) people and their friends, families and allies.

Position details

  • 0.4 EFT (15.2 hours/week), 6-month contract
  • Classification & remuneration: Social and Community Services Employee, Level 4 Pay Point 1 as per the Social, Community, Home Care and Disability Services Award 2010 (Currently $37.54/hr). Tax benefit available from salary sacrifice, package of up to $15,899.
  • Location: Remote; if in person- St Kilda (Pride Centre)
  • Reports to: QTIPoC Program Manager

Position overview

In this new role, Switchboard’s QTIPoC Program is looking for a passionate member of the QTIPoC community to work alongside the QTIPoC Program Manager in improving the mental health and wellbeing of Queer, Trans and Intersex People of Colour (QTIPoC) in Victoria and continue to build equity within the organisation. QTIPoC communities are a priority population for Switchboard Victoria’s program development and delivery, and across the organisation.

About the role

The QTIPoC Program requires someone who can:

  • Develop and deliver workshops/programs for the QTIPoC community, based on community needs and consultation with our Advisory Committee.
  • Develop and deliver racial equity and inclusion trainings/presentations for staff according to identified needs and knowledge gaps. 
  • Work alongside the QTIPoC Program Manager to provide advice and build organisational capacity to ensure our programs and activities effectively address the mental health and wellbeing of QTIPoC communities who need and use Switchboard services, in line with our strategic priorities and Antiracism Organisational Change plan. 
  • Strengthen our community networks by actively seeking to build relationships with multicultural organisations and groups. 

Queer, Trans and Intersex People of Colour are encouraged to apply. Lived experience and community work - including volunteer work - will be highly valued in selection of the successful applicant, along with professional skills, knowledge and experience.

Selection criteria


  • Lived experience as a LGBTIQA+ person of colour and/or migrant and/or refugee.
  • A nuanced understanding of the complex intersectional issues faced across Queer, Trans, and Intersex People of Colour and People of Faith communities.
  • Experience in developing content and workshop facilitation
    • Excellent writing skills, including the ability to use storytelling and different mediums to translate complex information into plain language and actionable strategies.
    • Oral presentation skills, especially in distilling and conveying key messages to different audiences with proven capacity to facilitate difficult conversations.
  • Knowledge and experience working in, or closely within community, ideally on equity/equality and on social justice issues.
  • A strong understanding of what it means to take an intersectional approach to every aspect of your work, and a demonstrated knowledge relevant to the unique needs of QTIPoC.
  • Experience working with a range of stakeholders, including engaging, maintaining relationships and consulting with diverse groups and organisations, such as LGBTIQA+ people, QTIPoC, Aboriginal and Torres Strait Islander people, asylum seekers, refugees and migrants.
  • Commitment to Switchboard’s purpose, vision, values and principles.

Conditions of Recruitment

  • Application and interview against selection criteria and appropriate referee checks.
  • Appointment upon successful completion of National Police check and Working with Children check.
  • The successful applicant must abide by the Switchboard code of conduct and policies and procedures.
  • Employment is subject to the successful candidate satisfying the COVID-19 vaccination requirements. Evidence of vaccination or exemption must be provided as part of the on-boarding process to satisfy this requirement. 
  • The successful candidate must have a right to work in Australia.

To find out more and apply 

Please carefully review the selection criteria for this position, which you should address in your application.

To apply, please click Apply Now below and include your resume listing all relevant employment/volunteer experience and qualifications and a cover letter that addresses the above selection criteria (please limit each response to 100 words). 

Please also ensure you are familiar with Switchboard’s purpose, programs and ways of working, including by visiting our website at switchboard.org.au.


For information, please contact Greg Rincon, QTIPoC Program Manager:

Phone: 0429 159 098
Email: qtipocmanager@switchboard.org.au using the subject line: QTIPoC Program Officer enquiry via EthicalJobs.

Switchboard Victoria is committed to supporting diversity and inclusion in our workforce and will consider all qualified applicants, regardless of sex, gender, gender identity or expression, age, disability or national origin. 

Switchboard especially welcomes and encourages applications from people who are Aboriginal and/or Torres Strait Islander; trans, gender diverse or intersex; disabled; carers; live with HIV, are culturally and linguistically diverse (CALD), People of Colour or People of Faith.

Acknowledgement of Country

Switchboard Victoria is based on the lands of the Kulin nations, always and forever the home of the Wurundjeri, Boonwurrung, Wathaurong, Taungurong and Djadjawurung peoples. We acknowledge that our work takes place on lands that are under colonial occupation and that Kulin Nation sovereignty was never ceded. We hope to pay our respects to Kulin Nation elders, past and present and wish to extend this respect to any and all Aboriginal and Torres Strait Islander People. 

How to apply

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