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Local Engagement Officer, Ageing Focus


Who Are We

Synapse is Australia’s leading brain injury organisation – and we’re making Australia a more supportive and understanding place to live for people experiencing brain injury.

Our people are what make us who we are, and we have built a strong, supportive culture. So, it’s incredibly important that we find the right person to join us.

Synapse provides a range of services for people who have been impacted by brain injury and disability. We promote quality of life, self-determination and choice through information, specialist supports, NDIS services, advocacy and targeted research activities.

About the Role:

The role of the Local Engagement Officer (Ageing Focus) aims to engage and to build the capacity of Ageing Australians with a Brain Injury, Carers and Industry professionals who work in the Aged Care sector. This role is key for increasing awareness of the issues associated with brain injury among the ageing population through linkages to education, resources and where appropriate, to Synapse services.

The Local Engagement Officer (Ageing Focus) is also responsible for:

  • Responding to incoming My Aged Care referrals relating to brain injury and other neurological conditions like dementia by providing information and advice
  • Organising online and face-to-face peer groups in the region
  • Build relationships and collaborate with Aged Care providers to strengthen resource and service information for those affected.
  • Desktop and/or in-person research for information and community linkages
  • Reporting about monthly community activities & connections, identifying trends in the region, issues or feedback, and local stories

*This role will be a 12 month Fixed Term contract working 5 days a fortnight. This role will be connecting with the Sunshine Coast and Caboolture regions but can be performed remotely in either locations.

About You:

As the ideal candidate, you demonstrate personal alignment with Synapse’s core values. You will value a person-centred approach, positive and respectful relationships with other members of the Synapse team, you will be confident and driven to contribute to positive change within the sector and enjoy networking opportunities. You will have demonstrated excellent work ethic throughout your employment history and present yourself in a professional, friendly and engaging manner. It is also important you are able to work autonomously with the support of your team.

In addition:

  • Previous experience relevant to the disability (i.e. NDIS) and/or aged care (i.e. My Aged Care) system
  • Demonstrated experience working with people living with disabilities and carers, particularly affected by a neurocognitive disorder
  • Skills in community development and group facilitation to build and foster meaningful connections.
  • Excellent computer skills, including Microsoft Office and familiarity in client information systems.
  • The ability to build relationships and collaborate with providers and other relevant stakeholders
  • Current Australian Drivers Licence and Compulsory Third-Party Insurance on private vehicle, as some travel is required for this role.

Synapse can offer you:

  • A warm, flexible and supportive work environment
  • Training and development opportunities
  • Salary Sacrificing options - mortgage/rent, living expenses, and entertainment.

How to apply

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