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Database Officer

Tandem Inc

About Tandem

Who we are:

Tandem was established in 1994 and is proud to be the trusted voice of family and friends in mental health in Victoria. As the Victorian peak body with a sole focus on the needs and interests of mental health carers, Tandem’s role is to provide leadership, coordination and knowledge for the organisations and individuals who are working to improve outcomes for Victorian people living with mental health issues, their family and friends. Tandem is committed to ensuring that the importance of the contribution, expertise, experiences and needs of family, friends and supporters/carers is recognised and addressed, and that they will be essential partners in recovery, service governance and delivery, planning, research and evaluation.

Royal Commission into Victoria’s Mental Health System

The Victorian Government initiated a Royal Commission into Victoria’s Mental Health System in February 2019 with the aim of reporting on how Victoria’s mental health system can “most effectively prevent mental illness, and deliver treatment, care and support so that those in the Victorian community can experience their best mental health, now and into the future”. The 3195-page final report was published on 2 March 2021. The Victorian Government has committed to implementing all 65 recommendations made in the report.

The final report of the Royal Commission recognised ‘the centrality of lived experience to the planning and delivery of mental health treatment, care and support services’ (p 19). Lived Experience refers to the experience of seeking help directly for mental health challenges or being a family member by birth or choice, friend or supporter of someone seeking assistance. If you are a family member/friend of supporter of someone seeking assistance from the mental health system this is a role where you can make an active difference by joining Tandem.

What we do

  • We advocate for family and friend involvement in planning and care, participation in system change and support.
  • We promote and support the development of the Mental Health Carer Workforce and leadership.
  • We inform and empower family and friends to access the National Disability Insurance Scheme (NDIS).
  • We promote and collaborate on the delivery of training on family inclusive practice for mental health professionals.
  • We provide information, education, and training to family and friends supporting people with mental health issues.
  • We support and advocate for the diverse needs of family, friends and other supporters of people living with mental health issues.
  • We collaborate on research and policy development on matters in relevant areas.
  • We raise community awareness about the important role of family and friends in mental health recovery.
  • We administer the Carer Support Fund, which provides financial assistance to carers of people registered with Area Mental Health Services in Victoria.
  • Tandem’s members include family and friends (carers and former carers), organisations providing mental health services, regional carer networks and support groups.

SCOPE OF THE POSITION

This position will work with the Team Leader Operations to develop, implement, and maintain various databases and systems in the organisation. The position will be responsible for building queries and running reports for the team. The position will also work with the Communications team to keep the website up to date.

KEY RESPONSIBILITY AREAS

  • Learning and understanding Tandem’s systems and databases (CRM - iMIS, Sharepoint, Access)
  • Assisting to develop new systems as the organisation grows
  • Implementing changes to the CRM and building queries and reports
  • Maintaining data integrity and accuracy

Applications must include a Resume and a Cover Letter addressing the Key Selection Criteria outlining your suitability to the role.

To address the Key Selection Criteria you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

Benefits of working at Tandem

  • Join our supportive and friendly team and be part of an incredible time of growth, change and impact
  • Salary packaging up to $15,899 per annum
  • Meals and Entertainment card
  • An Employee Assistance Program to support employees
  • Professional development opportunities
  • Flexibility and consideration for employees with caring responsibilities

People of diverse gender, age, cultural backgrounds are strongly encouraged to apply.

A position description is attached.

How to apply

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