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Case Manager - Looking After the Kids Program - Alice Springs

Tangentyere Council


Tangentyere Council Aboriginal Corporation (TCAC) is a community controlled Public Benevolent Institution delivering human services and social enterprise activities for the benefit of Aboriginal people from the Alice Springs Town Camps, Urban Alice Springs and Central Australia.

First incorporated in 1979, the organisation was finalist in the 2016 Reconciliation Australia, Indigenous Governance Awards and is one of the 10 largest Aboriginal Corporations in Australia.

The Council offers 6 Weeks Annual Leave and Attractive Remote Area Salary Packaging.


The Youth and Community Safety Services (YCSS) Division brings together a range of programs that support Aboriginal children, youth and the community to improve safety, education, health and wellbeing outcomes. The Division includes Brown Street youth services, Town Camp youth services, Patrols and Looking After the Kids (LATK).

LATK is a flexible service model that enables it to adapt to the broader Alice Springs community's needs, work flexibly and responsively to the needs of Town Campers, and provide individualised support to young people. LATK aims to facilitate the safety and improve the well-being of young people who are out late at night. LATK takes a primary prevention and early intervention approach to supporting young people on the street at night and who may be engaging in risky behaviours. The model has three core components – Youth Patrol, LATK Afterhours Workers and LATK Case Manager.

LATK’s Case Management provides assessment, referral and facilitated engagement between young people, families and other services, as required. The LATK Case Manager is responsible for inter-agency collaboration through referral, information sharing (consistent with legislative requirements), joint planning and co-work as required.

The successful candidate will be a highly motivated individual with good communication skills and is committed to working with vulnerable and at-risk young people and their families. The LATK Case Manager is key to integrating the day and night components of LATK program. They will work alongside the LATKs Afterhours patrollers to provide timely outreach support, referral and safety planning for young people frequenting town at night two nights a week. Additionally, they will engage with stakeholders and community members to promote the program, ensuring it is culturally safe and accepted by individuals, families, and communities across the Alice Springs region.


  • Proactively engage, assess and provide case work/case management services to young people who have engaged with the LATKs, Youth Patrol or other Tangentyere youth programs.
  • Establish and maintain effective referral pathways to other stakeholders working with young people.
  • Identify and engage with Town Camp Communities and families to reduce the likelihood of young people frequenting the streets late at night.
  • Work as part of the Alice Springs youth service system to provide responsive, proactive and high quality services that contribute to the wellbeing of young people.
  • Work with, support and mentor LATK Afterhours Workers including undertaking joint and after-hours work as required.
  • Keep quality client records and collect data as required.
  • Other duties as required.
  • Assist with achieving quality management objectives across the organisation.

Qualifications and Selection Criteria


  • Completed tertiary studies in Social Work or other relevant degree.
  • Demonstrated ability to undertake holistic assessments for vulnerable youth and families.
  • Demonstrated ability to engage with young people, their families and community.
  • Ability to work effectively with others (internal and external).
  • A sound understanding of contemporary psycho-social theories and practices including trauma, strengths-based based practice and resilience
  • Good written skills
  • Ability to conduct after hours outreach at least once a week and more if required.
  • Current NT Drivers Licence, Ochre Card, Satisfactory Police Check, and proof of full vaccination against COVID-19.


  • An understanding of Aboriginal culture as well as a broad range of contemporary issues affecting Central Australian Aboriginal people.


To apply for a position at Tangentyere Council Aboriginal Corporation please click "Apply Now" to complete the application.

Candidates must submit a Cover Letter, a document that addresses the Selection Criteria, and a Curriculum Vitae with nominated referees, to be considered for the position.

This position requires a satisfactory Police Check, Ochre Card, and proof of full vaccination against COVID19. Please provide a copy with your application.

A suitable candidate may be appointed prior to closing date.

A position description is attached.

How to apply

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