• Full-time parental leave cover (until June 2025) position based in Penrith
• $97k - $101k + Super + Salary Packaging
• Flexible, friendly organisation with optional monthly accrued day off!

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

As our Care Connector, you will play a vital role in providing specialised and intensive assistance to our vulnerable and isolated older people, ensuring they can access essential services and connect with vital community supports. We aim to improve integration between health, aged care, and other systems at a grassroots level, paving the way for seamless access to the resources individuals need to thrive!

Duties

• Engage and establish rapport with potential clients and local intermediaries, guiding them through the My Aged Care screening and assessment process.
• Assist clients in understanding and navigating the array of aged care supports and services available, including financial considerations and provider coordination.
• Conduct periodic check-ins with clients to ensure ongoing service satisfaction and address any changing needs or lapses in service provision.
• Collaborate with local agencies to develop robust referral pathways and to identify potential clients who are reluctant to engage with services.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!   
• Motor Vehicle Packaging Options – to suit your lifestyle.     
• Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee. 
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.      
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave. 
• Professional development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.  
• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Skills and Requirements

• Possess relevant qualifications or experience in social work, human services, aged care, community services, or health.
• Forge local community connections.
• Demonstrate a comprehensive understanding or the ability to quickly grasp the range of aged care supports and services available.
• Commitment to delivering person-centred care, honouring individual needs, preferences, values, and life experiences.
• Effective communication skills to support diverse backgrounds, including Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD), and LGBTQIA+ communities.
• A current Class C NSW driver’s license
• Demonstrated computer skills including Microsoft Office and ability to enter information correctly into databases and/or portals.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Your next adventure begins here! Apply now and dive into a world of endless possibilities, growth, and fulfilment!

Please submit your CV and 1 page Cover Letter outlining your interest and suitability for the role.

Have a question? Contact Judith on 0468 661 023 for a friendly confidential chat.

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.

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