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Client Support Partner

The Benevolent Society

about the role

Caring for a loved one is important work. Some days caring brings great joy, but some days it can be lonely or a little overwhelming. No matter how you feel today, our Carer’s Gateway will be just a phone call away. Carer’s Gateway is an initiative to provide carers with information, support, counselling, and coaching.

As our Client Support Partner, you will assist carers who support a loved one to receive assistance they desperately need. You will complete an assessment to create a plan which addresses the carer's needs and aspirations. It may include emergency help i.e. Respite, Counselling, Coaching etc. It will be your role to see the need and point them in the right direction.

Terms: 12 month full time contract based in Hurstville, NSW.

Why is this the role for you?

  • You have a real passion around helping every person live their best life
  • Be part of a service offering much needed support to those who care for others
  • We set you up for success with a buddy, structured orientation & training
  • Self-care is important; monthly accrued day off (FT roles only)
  • Salary packaging options available

What we need from you?

  • You will be experienced as a Case Worker, Case Manager, Support Coordinator or Social Worker.
  • A passion for helping carers live their best lives while they support a loved one to have a better quality of life.
  • Ability to develop initial service plans in collaboration with the customer, carers, medical and allied health professionals and referring agencies as appropriate, ensuring it meets the customer’s needs, goals, preferences and eligibility.
  • Strong emotional intelligence and the ability to create an experience where a caller quickly feels heard and comfortable, often at a time when the caller may feel emotional, confused or frustrated navigating systems they may not understand in time of emotional stress.
  • Comfortable working from our Hurstville office.

Ready to join our friendly team? Ready for your next challenge & to really make a difference? Apply online today!

Call Lyubov on 0402 111 371 for a confidential chat.

TBS is committed to building an inclusive and diverse workforce that reflects the communities and people we support and advocate for. We encourage applications from Aboriginal and Torres Strait Islanders, people of all ages, identity and abilities. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

The Benevolent Society supports vaccination as the best way to keep our clients, communities, volunteers and employees safe from COVID-19. Vaccination for COVID-19 is a condition of employment and volunteering.

How to apply

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