At The Benevolent Society (TBS), we believe in a world where everyone can live their best life. We are a Not-for -Profit and non-religious organisation that has helped people, families and communities achieve positive change since 1813.

An Exciting Opportunity …

To help shape, guide and embed a culture where Quality systems are practiced, continuous Improvement as a way of thinking and prudent Risk Management is a way of working. As well as providing leadership and management of the organisation’s Risk and Quality management function, you will also provide independent oversight as part of the organisation’s corporate governance framework.

The Role….

• Own and be accountable for the organisation’s risk management framework and driving the delivery of the activities which are set out in that framework
• Report to the Executive Team and Audit, Finance & Risk Committee on a regular basis regarding the organisation’s risk management register, plans and performance
• Own and be accountable for the organisation’s quality management system and the activities required to comply with the requirements of the system, including ensuring that the management system is appropriate for the organisation and that it is kept current in the context of changing external environments and legislative requirements
• Support the organisation to build a culture of continuous improvement, including ensuring there are appropriate frameworks, and tools in place by providing internal consulting services to facilitate process improvement workshops with Operations and other corporate non-Finance functions.
• Champion quality management and foster a culture of business excellence throughout the organisation, including facilitating organisation wide capability building activities
• Ensure an effective complaints and incidents management framework is embedded, ensuring that there is appropriate follow-up and resolution of incidents and complaints, and that independent investigations are completed where required
• Provide leadership and, where appropriate, management of the organisation’s internal audit activities, including delivering independent audits of operations and client service delivery functions as per the agreed internal audit schedule and coordination of self-assurance program.

About You ….

• A deep background & strong track record in risk management and quality management at a senior level
• A background in the not-for-profit sector or similar type of organisation with scale and diversity of operations
• Gravitas and influence to elevate and then maintain the profile / importance of the risk and quality management agenda
• Strong relationship skills with multiple levels of management – able to work effectively with senior executives and operational management

Some of the Benefits from Working with TBS …..

• Access to purchased leave immediately and long service leave after 5 years!
• Salary packaging for NFP available.
• Flexible work arrangements.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check or similar (where relevant to the role). To learn more about our privacy policy please click here.

As a child safe and child friendly organisation The Benevolent Society (TBS) is committed to upholding the safety and wellbeing of all children and young people that access our services. Every child and young person has the right to feel safe and be safe from physical, emotional, psychological, sexual and cultural abuse and neglect.

For enquiries email [email protected], using the subject line: Director Risk and Quality enquiry via EthicalJobs.

Join our passionate team and make a real difference

We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members.

We see ability not disability, if you identify as a person with a different ability please get in contact.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check or similar (where relevant to the role).

Position Description