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Service Support Coordinator - Milton / Caboolture

The Benevolent Society

The Benevolent Society is seeking an Early Childhood Early Intervention (ECEI) Service Support Coordinator. The purpose of this position is to support our team of Child Development Specialists including but not limited to: booking meetings client data management, staff, client and stakeholder communications and managing mailboxes.

Your New role:

  • Providing excellent customer service to caregivers and providers engaging with the ECEI program including introduction calls to families to arrange meetings
  • Liaising with Team Leaders and Managers to facilitate workflow within the team
  • Identifying and supporting to implement improved administrative processes within the ECEI Program
  • Manage and maintain our client database and support required reporting activities. Develop and distribute formal and informal client communications including letters, e-mails, and newsletters.

Your Skills & Experience:

  • A Certificate IV or Diploma qualified in community services, business administration, events management or similar all would have relevance.
  • At least 12 months experience in a similar role.
  • Excellent communication skills both written & verbal.
  • High level of proficiency across the suite of Microsoft Office programs with a particular strength in Excel is essential.
  • Good organisational skills.
  • Understanding of the NDIS, child development and/or community and family support services will be highly regarded.

Terms: This is a Fixed-Term Full-Time position (12 months contract) that can be primarily based in Milton or Caboolture QLD.

Some of our benefits:

  • Access to purchased leave and long service leave after 5 years!
  • Salary packaging available.
  • Flexible work arrangements.

Please call Christie-Jo on 0427 614 809 for more information in regards to the position.

Position Description

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