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Zero Waste Box Manager


About TerraCycle

At TerraCycle, our mission is to Eliminate the idea of Waste®. As a global innovator in the circular economy, our specialities lie in recycling hard-to-recycle materials. Our programs collect and recycle for almost any waste stream, including beauty packaging, babies' nappies, cigarette butts and chewing gum, which we then turn into new products, like the world's first shampoo bottle made with beach plastic.

As a social enterprise, we drive positive change by partnering with some of the world’s largest corporations to create collection and recycling solutions for hundreds of traditionally non-recyclable waste streams. This has seen us engage over 80 million consumers, to raise $44 million for charities and recycle over 1 million pounds of waste. In 2019, TerraCycle was Fortune Magazines “Top 10 Companies to change the world”.

More recently, we launched the zero-waste retail platform “Loop”, a global circular shopping system that enables brands, retailers and consumers to transition from single-use disposable materials to reusable, durable packaging. Loop will be launched in Australia in 2022.

About the team

You will share TerraCycle’s mission to make waste a thing of the past. You’ll be joining a thriving, purpose-driven team in our waste-free, Sydney office. You’ll be an advocate and agent for change, who can work autonomously, while also collaborating with a tight-knit team of impassioned eco-warriors.

Position reports to: Head of Communications & Marketing, ANZ

Position objective:

We are seeking an Ecommerce Manager to fill a 12-month maternity leave contract, with an opportunity for a permanent role at the end of the contract.

Specifically, this role entails developing and implementing marketing strategies to promote Zero Waste Boxes (ZWB) in Australia and New Zealand, with an emphasis on digital marketing - to ensure revenue targets and other KPIs are met.

Key responsibilities:

  • Grow Australian ZWB ecommerce sales and awareness with the use of digital marketing strategies and resellers.
  • Create a strong market for ZWB in New Zealand, including finding resellers, engaging with businesses and developing processes for all logistics, working with our Operations team.
  • Identify and develop new partnership opportunities for ZWB in both countries.
  • Ensure good customer service through timely resolution of customer issues or comments.
  • Create and schedule all ZWB social media content for both markets and work with the marketing team to generate social ads and evaluate effectiveness and ROI of campaigns.
  • Create engaging content for website pages to encourage participation and product sales.
  • Leverage consumer insights when developing marketing strategy/plan.
  • Create and execute all marketing eDMs (via Hubspot and Mailjet)
  • Identify and attend events that will lead to ZWB sales.
  • Generate marketing reports and quarterly presentations to be shared with global team.
  • Work with the PR & Comms team to plan effective support through all communication channels including collateral.
  • Develop marketing strategies to promote ZWB with our resellers and work with TerraCycle Account Management team to implement campaigns - including graphics briefing.
  • Identify ways to improve processes and outcomes for our resellers and work with the Account Manager and Operations team to implement.

Skills and experience:

  • Qualifications in marketing, communication or a related field.
  • 3+ years ’ paid experience in an E-commerce role.
  • Experience with E-commerce frameworks including Shopify Plus, Wordpress or similar.
  • Experience with Google Analytics, Google Search Console, Tag Manager, Hubspot and Mailjet preferred.
  • The confidence to make cold calls and the conviviality to connect with our existing and potential collectors.
  • Demonstrated experience in nurturing customers using marketing analytics.
  • Demonstrated understanding of social media best practice.
  • Practical experience in targeted email campaigns.
  • Experience in paid social strategy.
  • Ability to think independently yet work in a close-knit team.
  • Excellent writing skills across a range of mediums.
  • A demonstrated interest in sustainable/green business
  • High energy, positive entrepreneur and fun team player who can collaborate cross-functionally

Job description is not all inclusive. TerraCycle reserves the right to amend this job description at any time. TerraCycle is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

How to apply

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