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Relationship Manager

The Law Institute of Victoria
  • Permanent Full-time Position (5 days a week)
  • Work in the Member Experience & Support Department 
  • Flexible and Hybrid Working Environment 

About Us:

The Law Institute of Victoria (LIV) is the state's peak body for lawyers. Representing more than 20,200 members the LIV's purpose is to promote the highest standards of ethical and legal practice, education and service excellence in the practice and administration of law to ensure the community benefits from strong legal representation, effective advocacy, and a fair and equitable legal and justice system.

Position Overview:

Reporting to the Head of Member & Employer Engagement, the primary objectives of this position are to manage the LIV’s relationship with the Regional and Suburban Law Associations, Diversity Law Associations, employers and support tertiary engagement in conjunction with the Manager LIV Young Lawyers & Tertiary Engagement) to strengthen relationships, promote the value of membership, and LIV products and services, across all areas of the organisation. 

Key Responsibilities Include:

  • Develop and implement an LIV Regional & Suburban Law Association (RSLA) Engagement Strategy, including operational delivery, coordinating RSLA engagement across LIV business Units and maintaining an RSLA (rolling) Calendar of activities
  • Build relationships with employers, leveraging established relationships with Regional and Suburban Law Associations across Victoria to support member retention initiatives & drive member growth
  • Manage and maintain relationship with Diversity Law Associations on behalf of the LIV
  • Implement campaigns highlighting the value of LIV membership and products and service to support all law associations, employers and specialist law associations
  • Work with the Head of Member & Employer Engagement and Manager, LIV Young Lawyers to evolve and implement the LIV’s Tertiary Engagement Strategy as it relates to the PLT Program and partnership with Australian College of Applied Professionals (ACAP) 
  • Drive growth in the PLT student pipeline on behalf of the LIV, working closely with ACAP as required to identify opportunities and collaborate on delivering solutions
  • Deliver on work plans and identified projects as allocated, whilst maintaining a high level of service for business-as-usual activities

To be considered for this role, you will demonstrate: 

Essential: 

  • Proven experience in initiating, building and maintaining relationships with external stakeholders (members, employers, universities, allied)
  • Experience driving membership acquisition, retention and engagement strategies to deliver value
  • Strong customer focus orientation
  • Strong influencing and persuasion skills demonstrated together with excellent interpersonal, storytelling, verbal and written communication skills with the ability to develop and maintain positive relationships and communicate effectively with colleagues and clients
  • Strong presentation skills
  • Highly developed project management skills and financial experience including ability to plan, implement, follow-through and complete to deadlines.
  • Ability to travel to regional Victoria to support engagement activities

Desirable:

  • Knowledge of the legal profession, membership organisations and engagement strategies
  • Background in the legal profession advantageous
  • Relevant Tertiary qualifications highly desirable

If you are interested in joining a highly respected membership organisation that values respect, integrity, collaboration, accountability, curiosity and a focus on service excellence, please click 'Apply Now'!

The LIV encourages applications from Aboriginal and Torres Strait Islander origin, LGBTIQ+ communities and from diverse cultures, language groups, and people with disabilities.

If you are interested in joining a highly respected membership organisation that values respect, integrity, collaboration, accountability, curiosity and a focus on service excellence, please apply now!

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