At One Girl (OG), they believe that every girl on the planet has the right to an education. No matter where she is born, how much her family earns, what religion she adheres to or what her culture says; every girl deserves the opportunity to learn, grow, and be the best she can be. They are on a huge mission to change the world, one girl at a time. They know they can’t do it alone – and that’s why they need you!

The role

Reporting to the CEO, the Operations & HR Manager will oversee the day-to-day operations of the organisation, and will have strong relationships with key staff in the Fundraising, Communications and Programs team, as well as work closely with the CEO & SLT.
As the first point of contact for their supporters via phone and email, this role will be the friendly and professional frontline for One Girl; assisting with queries, donations, and making sure supporters know about the incredible impact girls’ education can have!

This newly created position will help One Girl grow campaigns, ensure operations are efficient and effective, systems and processes are running like clockwork, and importantly, making sure the One Girl team and community feel the love! This will involve working across a range of fundraising systems and platforms to help us maintain data, and make sure transactions and donations are recorded timely and accurately.

Key responsibilities include:

• Coordinate day-to-day Human Resource activities including recruitment activity, on-boarding and off-boarding, performance management reviews, contribute to the development of HR policies and implementation of internal HR processes.
• Lead One Girl’s data management, ensuring systems, processes and procedures deliver accurate and up-to-date data that informs programs, fundraising and communications.
• Work closely with the CEO for diary management, planning external engagements and developing a strong, collaborative organisational culture strategy development and lead on special projects within the team.
• Work with the Fundraising & Campaigns Director to support the running of fundraising campaigns, including managing donor data and coordinating One Girl’s biggest fundraising campaign, Do It In A Dress.
• Organise and facilitate organisational-wide team meetings, workshops and get togethers with a view to strengthen organisational culture and wellbeing.

About you

You have excellent communication and interpersonal skills, incredible attention to detail and a willingness to roll-up your sleeves and support the organisation’s mission. You are an energetic, collaborative individual who shares a passion for One Girl’s purpose to create change for girls and their communities through education.

You are passionate about creating a world where all people — no matter where they are born or how much money they have — enjoy the same rights and opportunities. A world where every person has the chance to be the best they can be.

Ideally, you will possess:

• Bachelor’s degree in Business Management, Human Resources or other relevant discipline
• 3+ years relevant working experience working in a similar role in operations that also covers admin, finance or HR
• Strong communication skills with a customer service focus, with well-developed relationship building and interpersonal skills
• Highly-developed administrative skills and superb attention to detail
• Data management experience and confidence in creating and running reports to analyse results (Salesforce experience highly regarded!)
• Excellent time management and organisational skills, strong work ethic and the ability to problem solve and work effectively in a fast-paced environment.
• Full Australian working rights.

The rewards

This position plays a key role in ensuring the team is supported and operations run smoothly. Your contribution will have a direct impact on supporting the team to be efficient, effective and provide maximum impact for the young women and girls they support.

We encourage people from diverse backgrounds to apply. One Girl is a child safe organisation, and all successful applicants will be required to sign the Child and Young Person Safeguarding Code of Conduct.

More information

To receive the full position description, contact Kate Faulkner on 04 5566 7863 or email [email protected] using the subject line: Operations & HR Manager - One Girl enquiry via EthicalJobs.

Talent Nation encourages applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex and genders.