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Experience Designer

TODAY

We’re interested in meeting creative and conscientious experience designers for a newly created permanent position.

We are mostly based in ngar-go (Fitzroy, Melbourne) and we welcome applications from all lands and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

About Today

We are Australia’s most awarded social impact agency.

We use design and technology to make change happen, at pace and at scale. In the last 12 months, we’ve designed and built Australia’s first online family violence intervention order, established a new approach to co-design for the Victorian mental health sector, built a peer-to-peer product that helps people learn Auslan, and launched a campaign to shift mainstream perceptions of climate change—plus many more.

Our practice is built on strong foundations of human-centred design and digital making. There are 60 of us, based mostly in Naarm (Melbourne), working across strategy, research, design, content, delivery and a wonderful support team.

You’ll experience a welcoming environment filled with smart, fun and caring people from a wide variety of backgrounds and disciplines, who are passionate about creativity, making change, and learning from each other.

Your expertise will be appreciated while you get busy making change in sectors like:

  • arts, culture and public spaces
  • children, youth and families
  • cities, transport and housing
  • climate, nature and energy
  • education
  • financial wellbeing
  • First Nations
  • health, wellbeing and care
  • justice
  • public service
  • rural and regional communities, and
  • sustainable economy

About the role

We’re looking for user experience designers with 3+ years of experience in UX or product design.

You'll be part of making sure the experiences we put into the world are as considered, user-centred, innovative and delightful as they can possibly be. You’ll be a key team member across discovery and delivery on projects of varying size and complexity.

You will work hand-in-hand with strategists, interaction designers and developers to ensure that experiences meet the needs of their users and our clients.

Your days will be spent:

  • Planning and running workshops, co-design sessions and showcases
  • Planning and running user research activities (mix of qualitative and quantitative)
  • Mapping out key user needs and flows
  • Creating and testing concepts, prototypes, and detailed wireframes
  • Translating ambiguity into clear, actionable design decisions
  • Contributing to experience strategies
  • Getting feedback from stakeholders and colleagues, and iteratively refining your work

Requirements

You will be able to demonstrate:

  • 3+ years experience in UX or similar role
  • Experience with human-centred design methodologies
  • Clear and compelling communication skills
  • Experience in applying design heuristics to all design challenges
  • Experience leading the design process on small to medium size projects
  • Curiosity in understanding problems, and then the ability to define and design effective digital solutions
  • You must be legally able to work in Australia

You will also bring:

  • Passion for championing delightful, thoughtful and accessible experiences
  • An ability to thrive in a collaborative, creative team environment
  • You treat others with kindness, empathy and respect
  • You are optimistic and bring humour, lightness and play into your work
  • You approach every moment thinking ‘how can I help?’
  • You know your strengths and can support others to grow their skills in these areas

Benefits

We work on work with purpose. Our projects see us finding solutions to big, complex challenges around climate, care and communities.

Above all else we strive to protect our team’s capacity for resilience and their general wellbeing. This goes beyond our dog-friendly workplace and regular pub lunches as a team.

  • We offer a compelling career framework and learning budget to support your growth
  • Today is a truly flexible workplace, making space and valuing the other important parts of your life, including generous parental leave and your birthday off
  • You are actively empowered to help shape the business, the work we do and the impact we create
  • We have an open workplace culture that asks for everyone’s input and is constantly welcoming new ideas and ways of working
  • You will work in close-knit, multi-disciplinary, self-managed project teams that make interesting, beautiful things that positively impact the community
  • Everyone is equally talented and trusts each other to experiment, and suggest new ways to crack client problems, there is no hierarchy
  • There are frequent and respected check-in sessions—digitally or in person—to form strong team bonds
  • You will have the opportunity to develop skills on the job through collaborating with great minds on complex problems
  • We aspire to create the perfect conditions for creatives to do their best work, work they are proud of, work that makes a difference

Learn more about our values, commitment to diversity, inclusion and equality and the way we work at today.design/careers.

How to apply

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