• 2 fixed term contract positions available: 3 days & 5 days per week

Your new company

Tranby National Indigenous Adult Education and Training is a not for profit, Indigenous organisation committed to advancing educational opportunities for Aboriginal people and Torres Strait Islanders nationwide. We offer a number of qualifications and opportunities to provide students with new skills, knowledge and experience to empower individuals to positively contribute to their communities and their futures.

Your new role


The Student Support Officer is responsible for conducting the administrative tasks associated with new and existing students that supports the enrolment, progression and completion of Aboriginal and Torres Strait Islander students. This role works within the student support team and is responsible for:

• Contacting students by phone & email
• Completing sufficient and accurate data entry
• Referring students to other appropriate support team members
• Identifying and analysing issues affecting progression
• Working within the Student Management System
• Working within the Learning Management System

What you will need to succeed

• Strong customer service focus
• Clear and accurate written and verbal communication
• Attention to detail
• High level of organisation
• Positive attitude
• Ability to work with other team members
• Ability to prioritise and work to strict deadlines