Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Homelessness Case Manager for SANS program, providing individual complex care for single people over the age of 18 with intensive complex needs.

The SANS Program is an outreach support program within The Salvation Army Homeless Case Management Services that works to provide support to individuals who are at risk of homelessness and have complex mental health issues. The programs objective is to support clients to enhance their wellbeing and independence. The program uses a strengths-based approach using The Outcome Star practice model with clients.

THE ROLE

The SANS Case Manager will provide person centred supports ensuring access for clients to relevant services, support to obtain tenancies should they be housed, and advocacy in obtaining safe and secure housing if they are not, referral in relation to legal issues, income security, health issues, drug and alcohol problems, specialised counselling and psychiatric issues.

The Case Manager provides case management to individuals in an outreach setting. Case managers work collaboratively with clients and staff to ensure they are provided with appropriate support in their journey out of homelessness.

The SANS worker:

• Provides assertive and persistent outreach
• Offers intensifying support in times of critical transitions or significant event
• Provides access to flexible brokerage to purchase appropriate specialist services
• Provides links to community services
• Overcomes resistance by working on small tasks and achieving incremental changes
• Builds trust and improves self esteem and confidence
• Uses coaching/mentoring strategies and role models respectful relationships
• Explores positive interests with an emphasis on strengths, desires and goals
• Provides information and options to pursue
• Constructively develops personal and social interests

Outcomes:

• Improved life skills including self care, nutrition and budgeting
• Enhanced parenting skills and improved relationships with children
• Education, training and employment opportunities are progressed
• Participation rates in education, training and the labour market increased
• Resolution of outstanding legal/criminal issues and drug and alcohol problems
• Improved safety and wellbeing

Responsibilities include:

• Service Delivery
• Case Management Support
• Managing Relationships - Internal and External
• Administration and Data Management
• Continuous Improvement
• Collaboration

WHAT WE OFFER

• As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
• Employee Assistance Program for you and your immediate family members
• Corporate Private Health Insurance rates
• Supportive and encouraging organisation

HOURS AND SALARY

This is a permanent full time position, 38 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, level 5.

ABOUT YOU

• Understanding of and commitment to the mission and values of The Salvation Army.
• Tertiary qualification in social work or a related discipline is considered desirable.
• Mandatory National Police Check
• Current Australian Drivers License is required
• Working With Children Check - Victoria

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.