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Emergency Relief Worker

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Doorways program operates within the South Australia & Northern Territory Division of The Salvation Army Australia Territory (TSA).

The Doorways program is a network of programs and related services which aim to assist vulnerable and marginalised members of society in times of crisis and then through service delivery models assist them to make positive change in their lives.

Emergency relief includes attending to a client's immediate need, whilst learning and encouraging the sharing of the underlying issues that have brought the client to the centre. Then in conjunction with the client in a holistic way, finding ways or resources available to them to help in their underlying situation. Emergency relief services are able to provide material, financial, advocacy and/or referral assistance (subject to availability) to clients in their time of need.

Team members work as part of a team in conjunction with the team leader and other support workers to achieve the best outcomes for the clients. Our clients present from all areas of the community and as such are all treated with the same amount of dignity and respect when dealing with their presenting situations. It is expected that all members of the team actively seek to foster Corps/Doorways integration in accordance with the mission and values of The Salvation Army.


We are seeking a values-driven and proactive Emergency Relief Worker to provide emergency relief to vulnerable and marginalised members of the community that assists them towards responsible and life changing personal decision making under the Doorways Model.

Responsibilities include:

  • Assess client needs by following the established policies, procedures and guidelines and material assistance and referrals are provided as per guidelines
  • Effective relationships are established with clients that encourage self-determination and participation
  • Clients are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers. Where applicable, clients are referred to appropriate specialist agencies. This includes processing of No Interest Loan applications as required
  • Client assessment reflects response to need within a service's limitation
  • Ongoing assessment is made of the client's issues, needs and circumstances from initial intake to exit through the use of the Opening The Doors model of service delivery.


  • As a registered not for profit organisation in addition to your remuneration eligible employees will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


  • This is a permanent part time position, 22.8 hours per week
  • Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 3.


  • Tertiary qualification in social work or community services or related fields - minimum requirement is Cert III in Community Services .
  • Relevant experience in a social service environment
  • SA Employee Working with Children Check

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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