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Moneycare Financial Counsellor - Dubbo

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Our Financial Counsellors provide financial counselling to clients and conduct thorough assessment processes that ensures that clients receive a prompt and efficient service. Integrate this with state-wide telephone financial counselling service (Moneycare)


We are currently seeking a values-driven and proactive Financial Counsellor to provide financial counselling, client casework and advocacy, and conduct community education in order to ease the suffering or hardship of people in financial difficulty or crisis.

Other key responsibilities include:

  • Provide a holistic financial counselling and advocacy service to people in financial difficulty or crisis
  • Financial counselling recognises the ways in which other life issues may interact with personal financial issues, considers the clients' unique circumstances, their financial history and financial behaviours.
  • Operate the local Moneycare practise with autonomy but within TSA and Moneycare policy and procedure
  • Conduct group community education (financial literacy/capability) sessions where appropriate


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation

Reporting to the Moneycare Assistant Regional Manager this position is located at Dubbo Moneycare.


This is a max term full time position, 38 hours per week to June 2023.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010.

Depending on qualifications Level 3 (Training), Level 4 (Diploma) Level 5 (Accredited).


  • Accreditation as a Financial Counsellor or be willing to attain accreditation as soon as possible.
  • Diploma of Community Services (Financial Counselling) or be willing to undertake study from outset.
  • Degree qualifications or extensive experience in the fields of welfare, finance, community services, psychology or business fields.
  • Ability to meet deadlines and work under conflicting time pressures.
  • Demonstrated money management and negotiation skills
  • Valid NSW Employee Working with Children Check
  • Ability to provide proof of Eligibility to Work in Australia

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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