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Program Administration - St Kilda Access Health

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About the role

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here.

We currently have an exciting opportunity for a values-driven and proactive Program Administrator, located in St Kilda. This position is instrumental in supporting the program operations and client services provided by  Access Health Primary Health and Harm Reduction Services including 24hr Needle and Syringe Program for people who are experiencing homelessness, AOD and with complex needs across the two sites in St Kilda.

This is a full-time permanent position.

You will successfully

  • Support the Leadership team with the development of key program documents, templates, proformas, brochures & participant resources.
  • Support with contract arrangements, services agreements, partnership arrangements, communities of practice and program working groups.
  • Assist with staff meeting invites and minutes as directed by the manager.
  • Assist with the formatting of key program documents including procedures, manuals, work processes, program guidelines and annual business and action plans as required.
  • Create and support in designing resident and client resources including handbooks, induction material and service information in collaboration with the Homelessness, Youth and Family violence services.

You will have

  • Demonstrated experience in reception/administration responsibilities
  • Well-developed interpersonal and excellent verbal and written communication skills with the ability to liaise and build strong relationships with a diverse range of stakeholders
  • High attention to detail with proven ability to maintain confidentiality of service users and professionally handle sensitive data and information
  • Demonstrated time management and organisational skills with a proven ability to clarify roles and responsibilities of self and team members whilst monitor task completion to ensure objectives and priorities are met
  • A high level of knowledge of administration specific skills, e.g. Word, Excel, IT, finance management, security management
  • Knowledge of health and safety responsibilities
  • A current VIC Drivers Licence
  • Valid VIC Employee Working with Children Check
  • Ability to provide proof of Eligibility to Work in Australia

Nice to have

  • Relevant Business qualification such as Certificate IV or Diploma in Business Administration (desired)

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

What we offer

  • As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits
  • Financial, retail and lifestyle discounts and benefits
  • Employee Assistance Program - Independent confidential counselling service
  • An inclusive culture of dedicated, passionate and professional team members

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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