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Store Manager - Richmond

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Our Store Managers efficiently and effectively manage all aspects of one retail site to maximise sales and profitability.

Are you a big box retail leader with a passion for people? Are you driven by a desire to make a difference in this world? Would you like the satisfaction of knowing your commercial leadership will be working for something bigger than the bottom line?

If so, then this could be the job for you!

Salvos Stores has a vacancy for the position of Store Manager Richmond, and we guarantee this is a store - and a job - like none other.

The role

Richmond is the one of our larger Salvos Stores, and it has a special place in the second-hand retail community in Melbourne. We're looking for a talented leader who loves big box retail, loves a challenge, and loves waking up each day with a passion for making a difference.
Our unique business proposition in Salvos Stores means that no two products are the same, and every day is literally a different day; we're looking for someone who'll thrive as a leader in our business, and have the capabilities and drive to lead and grow the Richmond business.

As a big box retail leader it goes without saying that you'll be experienced in:

  • Leading, growing and developing a team of paid employees and volunteers across multiple departments
  • Ensuring extraordinary customer service is provided every day, in every interaction
  • Reading, analysing and interpreting business reports to deliver on all business targets and outcomes, including using spreadsheets and other applications as required
  • Embedding exceptional operational and visual merchandising standards
  • Role-modeling a 'safety first' culture
  • Ensuring company policies and procedures are adhered to Previous experience in a similar industry, while highly regarded, is not essential. What is essential is your people and team leadership, your passion, and proven ability to deliver outstanding results in a complex and rewarding retail environment.
  • Importantly, as someone known for your integrity, you will also be comfortable aligning to The Salvation Army Mission and Values.
    About Salvos Stores
  • We operate as a professional, commercially-focused retail business, recycling pre-loved goods donated from the public. We have a national retail network of over 330 stores, all of which are staffed by professional, dedicated store teams, and supported by a fully functioning Support Office.

Our surplus is directed into programs run by The Salvation Army, one of Australia's largest and most-loved charities that helps thousands of Australians every year find hope in the midst of all kinds of personal hardship. Every day our teams come to work knowing their efforts can literally transform lives.


  • NFP Salary Sacrifice benefits
  • Health insurance discounts
  • Employee Assistance Program - Independent counselling service
  • Staff discount
  • Great company culture


  • 3-5 years relevant retail experience
  • 1 or more years retail management experience preferred

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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