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Support Worker

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.


The Salvation Army (TSA) will work as one team with a person centred, safe and coordinated approach to service delivery to ensure the best outcomes for all who seek our assistance.Our Support Workers will provide assistance to men and women who are homeless (or are at risk of homelessness), rendering various support which provides stable, secure, safe and transitional accommodation.


  • To provide support consistent with Homelessness and The Salvation Army standards and protocols
  • To provide accommodation information, emergency relief, mediation, referral and advocacy to all those requiring assistance.
  • Respect and develop professional relationships with clients, employees and other related services/people, using appropriate terminology and creating a safe and comfortable environment
  • Assisting with service delivery in daily planning, advocacy, communication and transport as required by the service.
  • Record medication sheets as required and complete fortnightly time sheets.
  • To maintain a positive and safe working environment and actively participate in building an inclusive environment for all.
  • To comply with and strive to maintain best practise in the provision of a safe workplace for all.
  • Demonstrate and participate in evacuation procedures.
  • Participate in risk assessments and maintenance of areas and report safety concerns.

This is a full-time permanent role.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


  • Communicate Effectively
  • Anticipates and addresses key area of interest for the audience and adapts style accordingly
  • Causes understanding in others by developing logical and well-reasoned arguments
  • Identifies people's needs and appropriate methods for engagement
  • Focuses team on best practice outcomes for people
  • Think Analytically and Solve Problems
  • Willingly seeks out input from others and shares own ideas to achieve best outcomes
  • Demonstrates professionalism to support a culture of integrity within The Homelessness Services stream
  • Sets an example for others to follow and identify and explain ethical issues
  • Helps others to understand their obligations to reflect expected standards of behaviour and codes of conduct

You will also be someone that responds in culturally appropriate ways; particularly when working with;

  • Aboriginal and Torres Strait Islander people,
  • People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • People with a culturally or linguistically diverse background


  • Certificate IV in Community Services
  • Previous experience in Homelessness or Human Services sector.


  • National police record check and entitlements to work in Australia
  • Current First Aid Certificate (with current CPR.)
  • Current WA Drivers licence
  • Working with Children check

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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