Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

GreenLight Supportive Housing program will work with people making the transition from chronic homelessness and rough sleeping to placement in longer term housing to address their unique experience of homelessness and the individual health and wellbeing factors to maintain their housing. The key outcome is stable housing for people and no return to homelessness.

The Greenlight Supportive Housing Program will provide tailored brief intervention, floating support, and case management and service coordination services through a multi-disciplinary team, including supportive housing workers, mental health clinicians, and peer support resettlement workers to 684 people across the inner Melbourne area in 2019- 2020 with a focus on assisting people to stay housed. GreenLight will operate as a program team across the inner Melbourne area, with sub-teams employed by VC, SA, and SHM.

GreenLight will also be evaluated to demonstrate the efficacy of the model and share learnings via independent research and evaluation and internal participatory action research. GreenLight has been funded for two years through the Victorian State Government's Victorian Rough Sleeper Action Plan.

ABOUT THE ROLE

We are looking for a suitably qualified Case Worker to join our team. This is fixed term full time position to July 2021.

You will:

• Provide assertive engagement, brief intervention, case management and service coordination with people who have experienced chronic homelessness and/or primary homelessness.
• Work to ensure that the service provided is person centred, effective in achieving client goals, program outcomes, and are of the highest quality in accordance with Salvation Army's values and legislative and funding requirements.

ABOUT YOU

• Service Delivery:
  • Looks for ways to exceed service user expectations;
  • Respects boundaries and limits of own role and capabilities;
  • Advocates and negotiates effectively for service users
• Interpersonal dynamics and communication:
  • Regulates own behaviour;
  • Listens actively;
  • Speaks with courtesy;
  • Adapts style to audience
• Administration:
  • Completes accurate reports, logs, case notes and files;
  • Uses technology and software applications effectively in accordance with task requirements
• Team dynamics:
  • Engages and contributes to team activities including discussions;
  • Contributes to team spirit
• Continuous Improvement:
  • Contributes to evidence based practice; reflects on practice;
  • Identifies opportunities for improvement;
  • Acts to implement improvement

SPECIALIST COMPETENCIES

• Client assessment:
  • Uses appropriate information, tools and techniques to gather and analyse information;
  • Identifies and prioritises appropriate actions including referral
• Case Management:
  • Supports clients to set and achieve goals through establishing and monitoring a case management plan;
  • Identifies and implements case management processes appropriate to the needs of the client
• Homelessness:
  • Demonstrates knowledge of homelessness and housing pathways including context, causes, consequences and associated issues;
  • Understands and applies homelessness models, approaches, theories and practices when dealing with clients
• Behaviour Support:
  • Identifies and uses appropriate strategies to deal with challenging or high risk situations including knowing when to deescalate and when to seek assistance

PERSONAL ATTRIBUTES

• Collaborative:
  • Treats others with dignity and respect;
  • Encourages and cooperates with others to achieve common goals;
  • Inspires trust and confidence.
• Resilient:
  • Remains calm, focused and maintains perspective when faced with change, crisis and difficulty;
  • Does not give up or get disheartened when faced with obstacles.
• Outcome Focused:
  • Aims for optimum outcomes;
  • Sets a clear path and/or goals and manages time to achieve key outcomes;
  • Is proactive and self-motivated.
• Client Focused:
  • Committed to and acts for well-being of internal and external clients;
  • Ensures needs of service users remain key focus.
• Inclusive:
  • Respects differences in all its forms;
  • Recognises the rights of others;
  • Is not judgemental.

The successful applicant will require a clear Victorian drivers license and Working with Children Check.

How to apply

To apply for the Greenlight Supportive Housing role please send a copy of your CV and a covering letter addressing the specialist competencies and job competencies.

For further information and position description please call Stephen Watson, Greenlight Team Leader on 0437 562 794.

TSA Social Mission embraces diversity and encourages applications from:

• Aboriginal and Torres Strait Islander people,
• People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
• People with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.