• New full time permanent role
• Parramatta CBD
• Registered Nurse or Allied Health Professional with current AHPRA registration (no limitations)

About the Role

As a Clinical Documentation and Policy Specialist, you will play a pivotal role within the Customer Risk, and Governance Directorate at Uniting. Reporting to the Clinical Governance Lead, you will be responsible for the development, implementation, and evaluation of clinical policies and procedures. Your expertise will ensure compliance with regulatory standards and align with best practice guidelines to support the delivery of high-quality care within Uniting’s aged care services.

Key Responsibilities

• Policy Development and Management
  • Develop, review, and update clinical policies, procedures, and guidelines.
  • Collaborate with clinical staff to identify policy needs and areas for improvement.
  • Ensure policies are effectively communicated and accessible to relevant staff and stakeholders.
• Compliance and Risk Management
  • Monitor changes in legislation and industry standards to ensure ongoing compliance.
  • Conduct risk assessments and support internal and external audits by providing necessary documentation.
• Quality Improvement
  • Provide insights and recommendations based on policy outcomes and clinical performance data.
  • Assist in developing strategies to enhance consumer safety and care quality.
• Stakeholder Engagement
  • Engage with clinical teams and management to ensure policies are practical and effective.
  • Collaborate with the Clinical Governance Lead and other directorates to support policy implementation.
• Training and Support
  • Provide training to clinical staff on new and updated policies.
• Reporting and Documentation
  • Maintain comprehensive records of policy development and compliance activities.
  • Prepare reports on policy-related issues and outcomes for senior management.
• Audit and Review
  • Participate in audits and reviews of clinical documentation and clinical practices to ensure compliance with policies and identify areas for improvement.
•  Risk Management
  • Assist in identifying and managing clinical risks and support the development of
    strategies to mitigate these risks

About You

• Qualifications:
  • Bachelor’s degree in a relevant field or equivalent experience.
  • Registered Nurse or Allied Health Professional with current AHPRA registration (no limitations).
• Experience:
  • 3-5 years in a clinical or healthcare policy role, preferably within aged care or a similar setting.
  • In-depth knowledge of clinical governance, aged care quality standards, and regulatory requirements.
  • Proficiency in Microsoft Office Suite and experience with policy management software is an advantage.
• Skills and Attributes:
  • Strong attention to detail and ability to manage multiple priorities.
  • Exceptional stakeholder engagement and communication skills.
  • Analytical mindset with the ability to translate complex clinical data into actionable insights.
  • Ability to navigate a complex organisation and manage relationships through influence.
  • A passion for social change and commitment to supporting the most disadvantaged communities.
• Desirable:
  • Master’s degree or postgraduate qualifications in clinical governance or health policy.
  • Professional membership in clinical governance or health policy organisations.

Core Competencies

• Integrity and values aligned with Uniting’s mission.
• Effective leadership in a dynamic and changing environment.
• Excellent interpersonal skills with a "can-do" attitude.
• Ability to work collaboratively in a team and independently manage responsibilities.
• Commitment to making a meaningful impact on the organisation and community.

 Clinical Documentation and Policy Specialist PD

Uniting – Where compassion meets expertise.

For all questions, please email Louise Massie at[email protected] using the subject line: Clinical Documentation and Policy Specialist enquiry via EthicalJobs.

Please send your CV and cover letter - applications reviewed upon receipt - please apply today!

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Access to Fitness Passport – Live your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work. 

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Employment with Uniting is subject to satisfactory background6 checks which may include a national police check, reference checks, working with children checks, and NDIS checks.