About the role:

This is a full-time permanent position (76 hours per fortnight) can be based anywhere in Greater Sydney/Central Coast locations. Starting base annual salary $146,400 plus super, plus access to generous salary packaging options!

About Newpin:

At the heart of Newpin lies a powerful mission: to bring families back together and reignite the hope that difficult times can dim. Every day, Newpin transforms lives by creating a safe, nurturing environment where parents and children reconnect, rebuild trust, and heal from the trauma of separation.

Through its innovative, evidence-based approach, Newpin wraps vulnerable families in the care and support they need to overcome challenges like domestic violence, mental health issues, and addiction.

It’s a lifeline for parents striving to be their best for their children, offering them a chance not only to reunite with their loved ones but to emerge stronger than ever. It’s where children rediscover the security of their parents’ love, and parents are empowered to break cycles of hardship, ensuring a brighter future for the generations to come.

With every family that Newpin helps to restore, we see the true power of compassion, resilience, and unwavering belief in change.

About the Opportunity:

As the Newpin Operations Manager, you won’t just be leading programs—this is a unique opportunity to make a real difference in the lives of vulnerable families across NSW.

Imagine leading a team that transforms lives every day—where your skills, passion and your leadership can create brighter futures for children and their families. This role is about more than operations; it’s about empowering those who need it most.

Your Impact:

• Lead with purpose: Guide and inspire a dedicated team of Centre Coordinators and practitioners to deliver life-changing programs that uplift families facing significant challenges.
• Be the Expert: Provide high-level practice supervision and support, ensuring that every aspect of our Newpin programs reflects best practice and excellence.
• Drive Change: Help shape the future of Uniting’s Newpin programs through continuous improvement, innovation, and a commitment to learning. Your insights will shape policies, procedures, and the way we engage with vulnerable communities.
• Champion for Families: Work closely with stakeholders, from the Department of Communities and Justice to NGO service providers, to ensure our programs are fully referred and have the capacity to support as many families as possible at a point in time.
• Inspire and Grow: Empower your team through training and development, fostering a culture of reflective practice and professional growth. Together, you’ll create an environment where staff feel valued, supported, and equipped to change lives.

About You:

• You’re a natural leader with a heart for people.
• Tertiary qualifications in Psychology, Social Work, or a related field, with at least 5 years of experience in child and family services.
• A deep commitment to supporting vulnerable families and a proven ability to lead in challenging environments.
• High-level therapeutic and restoration practice supervision skills.
• A passion for leading continuous improvement, innovation, and professional learning in self and others.
• Demonstrated experience leading the delivery of performance based contracts.
• A current driver’s licence and a current NSW WWCC.
• Ability and flexibility to be able to travel to different Newpin locations.

Benefits and Culture:

Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.

• Welcoming you exactly as you are
• Starting base annual salary $146,400 plus super
• Access to generous salary packaging options – pay less tax!
• Wellbeing programs – access to Fitness Passport
• Access to Uniting’s URewards program
• Career development opportunities
• Amazing workplace culture 

Should you have any questions, please contact Belinda Condon from Uniting's Talent Acquisition Team at [email protected], using the subject line: Operations Manager - Newpin - Flexible Location / Greater Sydney / Central Coast enquiry via EthicalJobs, or 0422 424 225. 

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.