At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

With over 10,000 employees and volunteers working across more than 300 sites, our services are in the areas of aged care, disability, community services and chaplaincy.

About the role:

As a Scrum Master you will play a key role in ensuring BAU achieve desired benefits and bringing strong in-house capabilities in ServiceNow. 

Based in Parramatta, you will work with the business on design and development requirements, then implement and improve new or current systems/processes.

You will lead and assist the BAU team, removing any blockers and obstacles as well as helping coordinate priorities and maintain team management systems.

The role will involve conducting workshop facilitation, current state analysis, future state design, opportunity/gap analysis, user story writing/requirements, process mapping; responsible for creation, enhancement and execution of testing. Whilst working with your team to deliver outputs.

Skills and experience:

• Extensive senior level project delivery experience including specific experience using SAFE Agile methods whilst acting as a Scrum Master or Agile Coach
• Able to organise and facilitate sprint and release planning, daily stand-ups, reviews, retrospectives, demos and other Agile/Scrum related ceremonies
• Facilitate the backlog grooming, planning session and guide the team through Agile journey in Uniting
• Foster delivery discipline and transparency by leveraging project management tools like JIRA
• Excellent active listening skills and ability to establish and maintain strong relationships

As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity.

We are bold, imaginative, respectful and compassionate.

Further to this we offer:

• Work with a large ServiceNow environment offering a variety of complex challenges
• Chance to deliver significant organisational change and improve outcomes
• Varied workload including BAU, internal projects and wider organisation initiatives
• Ongoing professional and personal development opportunities
• Join an organisation that has a positive impact on our clients and the communities in which they live