This is a Casual Support Worker role that will work across all programs and be involved with Youth Women and Men Homelessness and Community Services (HCS).

• SCHADS Award level 3.1 $37.35 per hour plus 25% casual loading = $46.68 per hour plus penalty rates, inactive sleep over, night differential and Super
• Requires flexibility as these services operate 24/7 and may need to be flexible for afternoon shifts, awake shifts (11pm to 7am), Sleep Over (4pm to 11pm and sleep onsite until 7am), weekends and public holidays. 

Roster

Our service operates 24 hours per day, 7 days a week (7am to 3pm, 3pm to 11pm, 4pm to 11pm plus inactive sleepover until 7am, 11pm to 7am)

For more information, read the Support Worker SHS Position Description.

About the Role

As a Support Worker, you will be working across our Homeless and Community Services (HCS) focusing on our Men’s, Women’s and Youth programs, you'll provide high-quality care and support to those facing homelessness or at risk. You'll help break the cycle of homelessness through personalised support, advocacy, and skill development.

Key Responsibilities

• Advocate for client choice and independence.
• Monitoring and review of case plans with the case manager
• Assist with intake and assessment of clients as well as maintaining report or clients’ files
• Maintain high standards of conduct and performance.
• Ensure seamless service delivery and coordinate communication.
• Actively engage in team meetings, performance management and continuous improvement.
• Adhere to Uniting's values, policies, and procedures.
• Promote a safe and inclusive working environment.
• Transport of clients when required.

Your Qualifications & Experience

Qualifications:

• Certificate IV (or actively working towards) in Community Services, Mental Health, Youth Work, or a relevant field.
• First Aid Certificate
• Driver’s License

Experience:

• 2+ years of experience working with Youth, Men’s or Women’s and Children's Mental Health.
• Proficiency in working with vulnerable populations.
• Knowledge of best practices for Specialist Homelessness funded Services.
• Computer skills for timely and accurate client information.

Even Better:

• Identify and Respond to Risk of Harm training
• Cultural Awareness training
• Mental Health First Aid

What We Offer You 

• Training from Day 1 including buddy shifts.
• $500 referral bonus can be generously rewarded for referring a friend who joins Uniting.
• Extensive opportunities and training for professional growth.
• A supportive and inclusive work environment.
• Access to our U rewards program with exclusive discounts and cash-back programs with major retailers 

How to Apply

If this opportunity is of interest, then we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

What to expect

Please know that employment with Uniting will require a National Police Check and Reference Checks.

Should you have any questions, please contact Sarah from Uniting’s Talent Acquisition Team at [email protected], using the subject line: Support Worker - Crisis Accommodation enquiry via EthicalJobs, for more information.

Who is Uniting?

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.