About us

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice.

We are bold, imaginative, respectful, and compassionate.

About the opportunity

Ideally you will be a true 'people person' with great energy, enthusiasm, and empathy!  You may be looking for a change in career, a chance to be more involved within a community, a chance to make a difference each and every day!

As our new Retirement Living Village Manager you'll be managing highly engaged, resident-led, contented, and vibrant communities at our Retirement Villages located in Mosman - Lower North Shore. This is a full-time role, no weekends!

Role Objectives

• To drive highly engaged, resident-led, contented, and vibrant communities.
• To facilitate the independent living of residents by delivering on-site services in line with organisational processes and policies.
• Ensure the Villages are maintained at the level required to deliver a high-quality standard of living for residents by coordinating with Asset Management and Minor Works Teams.
• To maintain optimum occupancy levels by undertaking face to face ongoing resales and letting activities in line with organisational policy and implementing new sales initiatives in conjunction with Sales Team
• To support village operation by managing client information systems.

Ideally you will have:

• Relevant qualification in an appropriate discipline desirable but not essential
• Experience in delivery of person-centred customer service
• Current NSW driver’s License
• Excellent communication skills (verbal and written)
• Solid business acumen, understanding of budgets, good computer skills - Systems training will be provided

 Benefits and Culture

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

• You will be joining a supportive, and collaborative team
• Have access to superb Not-for-Profit benefits - an extra $16k tax free+++
• An EVP that is well developed, accessible and created to assist and support you
• We truly promote from within - career progression actively encouraged
• Ideas and solutions are key and always welcome - we listen!
• Ongoing training and development pathways
• Paid travel entitlement from work base location 

PD - Village Manager.pdf

For a confidential discussion about the role and salary range please don't hesitate to contact Louise Massie on 0422 154 242 or via email at [email protected] using the subject line: Village Manager enquiry via EthicalJobs

Applications will be reviewed upon receipt - please send your CV and a cover note briefly outlining WHY this role appeals to you.

At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19. We require all employees to be fully vaccinated (3 doses) against COVID-19 as a condition of employment.

Employment with Uniting is subject to satisfactory background checks which may include a national police check, reference checks, working with children checks, and NDIS checks.