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Administration Support Officer

United Workers Union

The United Workers Union is seeking highly motivated Administrative Support officer in QLD.


United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains.

The Union is driving change by growing union membership, developing leadership amongst our members, encouraging active member participation in the union, building and enforcing standards in our sectors, and campaigning both politically and in the community.

As a union with a proudly diverse membership, we are committed to equity and inclusion; and continuing to build a union that is truly representative of the workers we cover. We strive to ensure that every member’s voice can be heard and create opportunities for participation from members with diverse backgrounds in all activities/functions of the Union. We encourage applications from people of Aboriginal and Torres Strait Islander backgrounds and people from diverse cultural and linguistic backgrounds.


The Administrative Support officer provides administrative support for the State office, portfolios, directors, industry and specialist teams to ensure that the office works effectively and efficiently.

Administrative Support Officers undertake core administrative work and will be a detail-oriented team player with great service delivery skills.


The duties of this position are as follows:

  • Reception duties include meet and greet visitors; receive and distribute parcels; incoming and outgoing mail, phone calls from members and the public and monitoring general emails.
  • Membership support including updating of records using Unionware.
  • Support staff of the state office by completing photocopying tasks, scanning, data entry, typing, formatting, scanning, collating of documents including spread sheets and word processing.
  • Manage work releases, worksite requests.
  • Support the other administrative roles when large volumes of admin and office support requests come in.
  • Coordinate and Maintain stock levels and ordering of office and kitchen supplies.
  • Attend to other miscellaneous matters including office, building, IT and phones.
  • Coordinate events, venues, catering and travel forms.
  • Maintain electronic archive system.
  • Manage employee and visitor swipe card system.
  • Other duties as requested.


  • Book domestic travel, accommodation and hire cars in line with UWU approval process.
  • Save travel forms in line with SOP.
  • Forward staff travel expenses to accounts for payment.
  • Issue cab charges


The skills required for this position are:

  • Advanced telephone etiquette and face to face service.
  • Positive work attitude and time management.
  • Excellent communication, customer service and initiative skills
  • Advanced Microsoft Office, Word and Excel.
  • Excellent verbal and written communication skills.
  • Accuracy and attention to detail
  • A commitment to the United Workers Union’s values.

Note: Work Hours 8:00am – 5:00pm


An attractive remuneration package will be offered to the successful applicant, which will include:

  • Salary commensurate with demonstrated skills and experience;
  • 16% superannuation
  • 4 weeks annual leave plus 25% leave loading

For further information about the role, please email hr@unitedworkers.org.au using the subject line: Administration Support Officer enquiry via EthicalJobs.

How to apply

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