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Case Manager - Family Services

Victorian Aboriginal Child Care Agency
  • Position : Full time position
  • Location : Preston
  • Salary : $62,742 to $76,162, plus super (based on skills and experience)

The Organisation

Victorian Aboriginal Child Care Agency (VACCA) is the largest organisation of its kind in Australia, employing more than 600 employees and delivering more than 70 programs across Victoria. VACCA is an Aboriginal community-controlled organisation that supports and advocates for the Aboriginal community. Our strength lies with our people. Our team is committed to the organisation's vision and values; advocates for our children and other vulnerable community members; and shows respect for, observance and compliance with Aboriginal cultural protocols, practice and ceremony. Our Aboriginality is what distinguishes us from mainstream services and what enables us to deliver the positive outcomes we achieve for our people.

About the role

The VACCA Family Services Case Manager will work within the family services team to support Aboriginal people and their families who are referred to the family services program through a number of referral pathways, including self-referrals and/or from other community agencies.

The role will work closely with the parent/carer, family unit, key partners and stakeholders to provide an integrated response to provide a family support service to Aboriginal children and families to address the identified support needs of the children and families.

This support includes providing a regular outreach response to families, parenting support, advocacy, referrals and support, emergency relief assistance, coordinating brokerage support, education, coordination of services, family violence risk assessment, safety planning, referrals to other services such as housing and/or another specialist supports. The Case Manager will support the client to address concerns raised to support the best interest of the child/ren.

About You

  • Ability to assess current needs and risk for vulnerable families, and possess the ability to assist families in identifying their own goals.
  • Experience in supporting vulnerable families / parents to address areas impacting on their parenting capacity.
  • Experience working with family members affected by family violence and managing family violence risk.
  • Speak up for and negotiate for clients / community members in ways which advance organisational objectives.
  • Prepare accurate documents and reports in a timely manner e.g. case notes, incident reports, court reports, work reports that meet audience needs

What we can offer you!!

  • Professional support and training via in-house learning and development training modules
  • Attractive salary packaging to increase your take home pay
  • Great career development opportunities.
  • Access to Employee support and wellbeing program(s)
  • Opportunity to work and build connection with the Aboriginal Community and culture

We strongly encourage Aboriginal and Torres Strait Islanders people to apply.

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying. Please click here to view the position description.

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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