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Investigator - Continuous Quality Improvement

Victorian Aboriginal Child Care Agency
  • Position : Full time, 12 month fixed term position
  • Salary : Salary package equivalent up to107K per annum (inclusive of base salary, super and salary sacrifice) based on skills and experience in the field
  • Location : Based at Preston Office

The Organisation

Victorian Aboriginal Child Care Agency (VACCA) is the largest organisation of its kind in Australia, employing more than 600 employees and delivering more than 70 programs across Victoria. VACCA is an Aboriginal community-controlled organisation that supports and advocates for the Aboriginal community. Our strength lies with our people. Our team is committed to the organisation's vision and values; advocates for our children and other vulnerable community members; and shows respect for, observance and compliance with Aboriginal cultural protocols, practice and ceremony. Our Aboriginality is what distinguishes us from mainstream services and what enables us to deliver the positive outcomes we achieve for

About the role

As part of CQI, you will work with a highly motivated and positive group of people who are passionate about assisting VACCA deliver safe, quality services. This role will undertake a diverse range of activities related to the oversight, case review and investigation of critical incidents that promote the safety and wellbeing of children, young people and families receiving services from VACCA.

In consultation with the Manager Investigations, the primary mechanisms for screening of matters to determine if they might be reportable are through consultations with staff about an allegation or incident, and regular review of incident reports

About You

  • Demonstrated ability to understand and apply principles of natural justice and procedural fairness in conducting investigations and other best practice investigative principle
  • Demonstrated project and task management, sound judgement, organisational skills, including strong attention to detail, the ability to analyse and assess information and the proven capacity to deliver on multiple, competing and varied tasks within mandated timeframes.
  • Excellent conceptual, analytical and problem-solving skills, the ability to assess complex information, identify practice and technical issues arising from investigations and case reviews.
  • Knowledge and understanding of quality management systems preferable

What we can offer you!!

  • If you are successful in becoming a part of the VACCA team, you can expect that we will provide:
  • Sector leading remuneration and salary packaging options that increase your take home pay by $15,900
  • Learning and Development opportunities- Formal qualifications to expand your knowledge and improve your career
  • Generous leave entitlements including; paid maternity leave, cultural and ceremonial leave and compassionate leave
  • The opportunity to participate in cultural events and other activities
  • A warm, supportive and inclusive team environment and organisational culture. Our strength lies with our people

If the role that is described above is something that you feel passionate about, don’t delay. Click APPLY to start your journey with VACCA. All applications must include your current resume, a cover letter and a response to the Key Selection Criteria, which can be found in the Position Description.

We strongly encourage Aboriginal and Torres Straight Islander people to apply.

If you would like further information in relation to this role, please feel free to call Bavi Rai on 03 9287 8800. Alternatively, go to www.vacca.org.au to review our current vacancies, our current programs and news about our growing organisation.

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.

How to apply

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