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Quality Advisor

Victorian Aboriginal Child Care Agency
  • Position: Full time, ongoing position
  • Salary: $74,169 to $88,691 (dependent on skills & experience) plus super; additional Salary Packaging options available up to $15,900
  • Location: Preston

The Organisation

Victorian Aboriginal Child Care Agency (VACCA) is the largest organisation of its kind in Australia, employing more than 600 employees and delivering more than 70 programs across Victoria. VACCA is an Aboriginal community-controlled organisation that supports and advocates for the Aboriginal community. Our strength lies with our people. Our team is committed to the organisation's vision and values; advocates for our children and other vulnerable community members; and shows respect for, observance and compliance with Aboriginal cultural protocols, practice and ceremony. Our Aboriginality is what distinguishes us from mainstream services and what enables us to deliver the positive outcomes we achieve for

About the role

The Continuous Quality Improvement Team (CQI). CQI plays a critical role in providing assurance to VACCA’s Leadership Group and Board that the right things are being done, in the right way and at the right time to progress VACCA’s vision.

The position sits in the Quality Unit, within the Continuous Quality Improvement team and the incumbent will undertake a diverse range of activities that will enhance Aboriginal Child and Family Welfare practice and strengthen the capacity of the agency to develop innovative, culturally responsive programs and policy responses.

The position includes key functions to support the organisation in developing quality organisational systems and processes, which exist at VACCA to support continuous quality improvement initiatives, drive best practice and strengthen compliance at VACCA.

About You

  • Commitment to VACCA’s vision and purpose.
  • A sound knowledge and understanding of Aboriginal culture and values and the ability to effectively communicate with Aboriginal people.
  • An understanding and awareness of Aboriginal communities and the issues facing Aboriginal children, youth and families today.
  • A sound understanding and experience in quality improvement and accreditation.
  • A sound understanding and experience in managing investigations, surveys, feedback and complaints and associated workflows
  • Experience in policy writing and case management.
  • Strong project management skills, as well as an analytical, solution focused approach.
  • High level organisational abilities, and interpersonal and communication skills.
  • Capacity to work both as a member of a team and independently.
  • Advanced computer skills; specifically, Survey Monkey and Microsoft applications, especially Word, Excel and Access.
  • Requirement: Current COVID-19 vaccination (including booster dose, as applicable), a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Drivers Licence.

What we can offer you!!

  • Professional support and training via in-house learning and development training modules
  • Attractive salary packaging to increase your take home pay
  • Great career development opportunities.
  • Access to Employee support and wellbeing program(s)
  • Opportunity to work and build connection with the Aboriginal Community and culture

We strongly encourage Aboriginal and Torres Strait Islanders people to apply.

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying. Please click here to view the position description.

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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