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Head of People and Culture

Victorian Aboriginal Legal Service

VALS is dedicated to providing a flexible, comfortable and energetic work environment for all of our employees.


The Head of People and Culture is responsible for ensuring the effective delivery of human resources and workplace relations advice and services to management and staff across the organisation. The role is responsible for providing expert advice on all HR related matters and queries, delivering a range of designated HR operational activities, and the identification and implementation of process improvements.

The Human Resources Manager has a generalist focus, managing all aspects of human resources. This includes policy development, talent attraction, recruitment and selection, learning and development, coaching and mentoring, performance management, workplace relations, complaints and grievance management.

You will work collaboratively with the Director of Executive and Corporate Services, CEO, Executive Team, and senior workforce development specialists, to ensure that the objectives outlined in our Strategic Plan are delivered.

What A Day as The Head of People and Culture Looks Like:

  • Manage end-to-end talent attraction and recruitment process:
    • Support managers with development of Position Descriptions, Advertisements, Shortlisting, Interviews, Offers, Induction, Onboarding and Exit Interviews.
    • Make continuous improvements to recruitment, induction and onboarding processes.
    • Support Finance to ensure payroll and leave records are accurate and compliant with the appropriate EBA.
  • Manage the annual career development and planning review process, including supporting managers to establish and conduct reviews and development plans, including in providing ongoing feedback throughout the year.
  • Working with managers to source and ensure appropriate training and development is made available for employees. This includes ensuring that CPD hours are reported in line with Legal Services Board requirements.
  • Conduct/arrange staff training sessions on HR policies and procedures and other areas relevant to improving productivity and performance. Act as the key point of contact for managers, employees and the union on HR. matters, including staff grievances, complaints and industrial relations issues. Supported by our external HR advisors:
    • Provide interpretation and advice on a wide range of HR and employee relations issues, policies and procedures
    • Keep abreast of changes in workplace laws and regulations that affect VALS
    • Provide relevant workplace and employment related law and policy advice
    • Communicate regularly with employees on changes to policies, procedures and matters affecting teams.
    • Provide effective conflict management and/or resolution consistent with VALS policies and procedures, industrial relations laws, and VALS Values.
  • Manage the OH&S systems including facilitating OH&S committee meetings, OH&S audits, policy and compliance reviews:
    • Ensure adequate training of fire wardens and first aid officers.
    • Responsible for the management and the return to work of injured staff members.
    • Maintain VALS Employee Assistance Program or equivalent and cooperate with external providers as appropriate.
  • Maintain accurate HR policies, procedures and records in line with contemporary HR standards and produce reports as required This includes ensuring that employee and volunteer files and records are accurate and up-to-date and stored in accordance with relevant standards and legislation

Key Selection Criteria:

  • Qualifications in Human Resources, Law or other relevant discipline.
  • Demonstrated Employee and Workplace Relations knowledge and experience.
  • Problem solving skills.
  • Significant experience in relevant human resource roles, including managing a human resource function
  • Good generalist HR management experience including talent acquisition, remuneration & reward, performance management, talent development, workforce planning and health, safety and wellbeing
  • Well-developed understanding of Industrial and Employee relations including the ability to understand, interpret and apply Enterprise Bargaining Agreements and relevant Awards.
  • Proven ability to relate to and negotiate with a wide range of individuals and groups including all levels of an organisation and external stakeholders such as unions.
  • Excellent verbal and written communication skills.

How to apply

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