• Full-time maximum term position up to 12 months
• Salary commensurate with experience, range: $73,444 – $95,041 plus superannuation
• Attractive employee benefits including salary packaging

About the role

The Family Dispute Resolution Service (FDRS) works with clients to resolve family law disputes. This high-volume service provides best practice legally-assisted dispute resolution services to families, within a legal agency.

As a case manager, you will engage, assess and prepare each person involved in a dispute, so they can fully participate in a mediation conference conducted by an accredited mediator, with the support of lawyers. As part of a case-management team, you will also regularly liaise with lawyers and other. You will work collaboratively within the FDRS team on identifying opportunities for client-focused service improvements.

About you

You will have strong communication skills and have the ability to sensitively engage with a wide range of clients, often with complex needs, including those experiencing family violence, living with mental health or drug use issues, and from a diversity of backgrounds. You will have the capacity to manage a heavy workload under pressure, adapt to change and work collaboratively in a team, as well as with lawyers and other professionals.

Crucial to your success in this role will be your knowledge and understanding of issues that arise in separating families, through experience in the legal or social sciences sectors. You will be able to show an understanding of issues affecting Aboriginal and Torres Strait Islander peoples, and an ability to communicate in a culturally sensitive way. You will have a commitment to VLA’s values and FDRS’s purpose.

About Victoria Legal Aid

Our vision is for a fair and just society where rights and responsibilities are upheld. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. We also provide legal representation to those who need it most.

Employee benefits

We offer attractive employment benefits including salary packaging (making part of your salary tax-free), flexible working arrangements under a hybrid work model, family friendly policies and opportunities for professional development. Whilst the work is challenging, you will be rewarded with a culture that is focused on achieving quality outcomes for disadvantaged Victorians.

How to apply

To be considered for this role, please click "Apply Now" submit:

• a current resume
• completed candidate application form (listed within the file attachments as a Word document).

VLA employees are required to comply with the Victorian Minister for Health’s mandatory vaccination orders and therefore must be vaccinated against COVID-19. It is also a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.

For further information review the attached position description or contact Helen Bryson, Case Management Leader or Narelle Russ, Case Management Leader on (03) 9269 0500.

No agency applications will be accepted.

A position description is attached.