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Deputy CEO / Special Projects Director / Acting CEO


This is an exciting, newly created role working with the Peak Body for Volunteering and the Community Information Service Provider for the Canberra region. It is a twelve-month position (subject to review) split between two roles. The first is driving new and existing initiatives under our new organisation Strategy and the second will be stepping into the role of Acting CEO while our current CEO is on maternity leave.

You will enjoy working in Civic, flexible working conditions, great benefits, being part of an enthusiastic collaborative team, and enjoy meaningful work that really makes a difference in people’s lives.

VolunteeringACT is the peak body for volunteering and community information in the Canberra region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.

Through our activities we improve inclusivity, enable sustainable volunteering, and create a more resilient Canberra community.

We connect people to volunteering opportunities; support volunteer involving organisations with training, advice, and volunteer recruitment; make sure information on services and supports is easily accessible to everyone through our Community Information services; support people experiencing poverty, unemployment, or other social disadvantage; and provide programs to help people reconnect with their community and access supported volunteering roles. ​

VolunteeringACT is a people driven, service-focused organisation that represents the interests of its members, advocates for and supports volunteers, and engages with the broader Canberra community.​

The Deputy CEO/Special Projects Director Role

Reporting to the CEO, the Deputy CEO/Special Projects Director will be responsible for leading and shaping new and existing initiatives and working with a range of stakeholders to produce projects which foster quality of life.

Key Responsibilities

The Deputy CEO/Special Projects Director is responsible for

  • Work in partnership with the CEO, leadership team and the Board to manage the strategic plan, annual operating plans and budgets including development of detailed monitoring and performance reports.
  • Utilising a codesign methodology to design new projects including trialling new channels and methods of engagement with people for whom society has placed a barrier to participation and engagement.
  • Assist the CEO in identifying and developing strategic business development and new strategic projects including preparing and presenting funding applications and proposals.
  • Implement, monitor, and manage an effective project management framework across projects, including embedding a culture of efficiency and effectiveness and enhanced performance processes.
  • Provide leadership and management of staff working in team including driving collaborative approaches, providing direction and monitoring wellbeing and performance.
  • High-level stakeholder engagement including proactively managing relationships with key stakeholders.
  • Engage as a member of the leadership team and actively represent the organisation at events and functions and on external committees, participate in advocacy and produce high level Board and funding reports.

The Acting Chief Executive Officer Role

Reporting to a skills-based volunteer Board, the Acting CEO is responsible for the ongoing management of Volunteering and Contact ACT (trading as VolunteeringACT).

The Acting CEO serves the Board and informs, contributes to, and delivers the strategic plan through the development and effective delivery of business and operational plans.

The Acting CEO works within the strategies and the governance directions, policies and procedures approved by the Board. The CEO is responsible for operational culture, processes and policies, resource management and operational governance of the Company.

As the face of the organisation, the Acting CEO leads stakeholder and relationship management and works collaboratively with VolunteeringACT Members, stakeholders, partners in the ACT and Federal Government.

The Acting CEO works closely with our counterparts in other states and territories and with Volunteering Australia in order to strengthen sector capability and delivery.

Key Responsibilities

Subject to Board endorsed budget, strategy and high-level policies, the Acting CEO is responsible for

  • Organisational leadership, internal culture, operational and risk management.
  • Organisation design, staffing, recruitment, performance management and discipline.
  • Working with the Board to evolve the organisation’s strategic thinking and direction as the business and social environment changes and support the Board in fulfilling its governance responsibilities.
  • Sector advocacy and organisational reputation, including recognition of the importance of volunteerism in our society.
  • Ensuring and enhancing the financial sustainability of the Company.
  • Developing and maintaining positive and professional Stakeholder and Partner Relationships.

Education, skills, and attributes

  • Tertiary education relevant to leadership in the community sector, a governance qualification such as the GAICD or demonstrated equivalent knowledge and skills.
  • Proven ability to articulate a vision and the capacity to plan and prioritise at the strategic level in a complex environment.
  • A demonstrated track record of positive leadership (including building a values-based culture of success), operational leadership and management.
  • The demonstrated ability to influence and work collaboratively with a range of interest groups including, members, corporate partners, ACT and national government agencies. It would advantageous if this encompassed establishing strategic partnerships and/or working on mergers and joint ventures.
  • Demonstrated representational skills, including public speaking, and advancing advocacy using all forms of media.
  • Strong commercial acumen with sound financial management skills and a firm commitment to accountability.

Relevant experience base (in order of importance)

  • Demonstrated experience in an executive leadership role, preferably in the Not-for-Profit sector and/or with a membership-based organisation.
  • Advocacy and policy representation experience, including the establishing and promoting organisational agendas with community leaders and in meetings with political representatives.
  • Experience in scoping and delivering information systems to meet future organisation needs would be desirable.

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