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Case Worker Services for Young People


Wayss is the largest provider of housing and family violence services in the South East Melbourne area.

We exist so that people have access to safe, sustainable and affordable housing and our vision is to be the major provider of social housing services and leading-edge client support programs in the Southern Melbourne Metropolitan region.

Services for Young People provide transitional support and access to crisis and supported accommodation options for young people aged between 16 and 25 who are experiencing or at risk of homelessness. The service aims to increase the capacity of young people to live independently through: improving access to long term stable and affordable housing; providing assistance with securing income support and connecting young people with a range of social supports.

We are now seeking a Case Worker to join the Casey/Cardinia Services for Young People program.

About the role

The Case Worker will work with young people experiencing homelessness or who are at risk of homelessness to address their immediate needs and coordinate housing and support outcomes through a case management approach.

Duties will include:

  • Undertaking a comprehensive needs assessment, planning and delivery of support.
  • Demonstrating through action, a positive regard and commitment to the rights of all young people.
  • Providing practical support that assists young people to achieve their goals.
  • Developing and maintaining professional relationships with key housing and service providers.
  • Facilitating referrals and providing support for young people to access services.
  • Contributing to team processes and forums that support better outcomes.
  • Completing all necessary administration and documentation tasks efficiently and accurately.

About you

We are looking for a passionate, client-focused individual who can work independently and can demonstrate an ability to support young people to reach their potential.

You will have:

  • Tertiary qualifications in Youth Work, Social Work, Social or Behavioural Science, Psychology, Community Services or other relevant discipline at degree level or above.
  • Relevant experience working in the community services sector with young people, with a sound knowledge of the housing and support needs appropriate to them.
  • Demonstrated capability and experience coordinating a caseload and collaborating with clients to manage risk and improve outcomes.
  • Knowledge of relevant theories including adolescent development, strengths based approaches and reflective practice.
  • Sound knowledge of homelessness, with an understanding and commitment to the social and political context of homelessness.
  • Well developed interpersonal and problem solving skills.
  • Demonstrated ability to contribute to improving service delivery and practice.

This role requires a current Driver’s Licence and valid ‘Employment’ category - Working with Children Check Card. The candidate will need to have successfully completed Wayss pre-employment screening and a police check. In accordance with the CHO directions around mandatory vaccinations, Wayss staff who are required to work outside their home to perform their role are required to be fully vaccinated by 26 November 2021 (unless the person is an excepted person). You will be required to confirm your vaccination status prior to interview.

Working for Wayss

Our people are our greatest asset. Without them, we would be unable to make a meaningful impact in the lives of people facing homelessness and family violence. This is our motivation in offering a range of benefits to ensure we hire and retain great people.

Benefits we offer

  • Salary range of $74,179 to $79,810
  • Plus superannuation
  • Plus Mobile phone for business and personal use
  • Plus generous tax benefits through salary packaging
  • Five weeks annual leave plus 17.5% leave loading and generous personal leave entitlements
  • Inclusive workplace with complimentary health and well-being programs
  • Access to discounts on electrical goods and motor vehicles
  • Hybrid working options


Please ensure you include a covering letter, outlining your experience in relation to the key selection criteria outlined in the Position Description. Enquiries about the position can be directed to Steve Nidenko. Manager, Services for Young People, on 9791 6111.

 The Position Description can be obtained by visiting https://www.wayss.org.au/careers-at-wayss/

Wayss is proud to be an inclusive and child safe organisation. Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and possess a valid Working with Children Check.

At Wayss, we embrace a culture of diversity and inclusion within our workforce and approach to service delivery. We are responsive to the needs of Aboriginal and Torres Strait Islander people, people from LGBTIQ and culturally and linguistically diverse communities, people living with a disability and people of all ages.

How to apply

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