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Specialist Family Violence Intake Worker

wayss

Wayss is the largest provider of housing and family violence services in the South East Melbourne area.

We exist so that people have access to safe, sustainable and affordable housing and our vision is to be the major provider of social housing services and leading-edge client support programs in the Southern Melbourne Metropolitan region.

The position sits within the Family Violence program which provide services to women and their children who are experiencing or have experienced family violence by providing effective and responsive assessment, referral and support.

About the role

This position provides face to face and telephone based support to women and women with children who are experiencing family violence.

Duties include:

  • Assessing the client’s current situation, including their immediate safety and needs using the MARAM Risk Assessment and Safety Planning tools.
  • Facilitating internal referral for Family Violence Case Management, Rapid Response and After Hours support.
  • Facilitating external referrals to Safe Steps, support and referral to other relevant organisations for emergency accommodation, material aid, services to assist with client’s physical and mental health, legal and financial needs.
  • Undertaking Assessment of clients’ social support needs.
  • Management of the Active Hold list.
  • Providing advocacy and support activities.

About you

We are looking for a motivated individual who can work collaboratively as part of a team to deliver quality outcomes to clients.

Successful candidates will bring the following:

  • Appropriate tertiary qualifications in Social Work, Social or Behavioural Science, Psychology or other relevant discipline at degree level or above.
  • Relevant experience working in the community services sector.
  • Demonstrated experience and capability in:
    • Responding to requests for services.
    • Family Violence risk assessment.
    • Safety planning.
    • Case management.
    • Providing advocacy and support.
    • Working autonomously and under limited direction.
  • Demonstrated ability to contribute to improving service delivery and practice.
  • A proven aptitude to relate positively and confidently with people from all walks of life, in a variety of settings.
  • Highly developed interpersonal and problem-solving skills to effectively respond to women in crisis.
  • Computer skills, including a working knowledge of Microsoft Office.

A Current Victorian Driver’s Licence, valid ‘Employment’ category - Working With Children Check Card is required. The incumbent will be required to undertake a National police check.

Working for Wayss

Our people are our greatest asset. Without them, we would be unable to make a meaningful impact in the lives of people facing homelessness and family violence. This is our motivation in offering a range of benefits to ensure we hire and retain great people.

To hear what our people have to say about working at Wayss go to https://vimeo.com/334095504/488eb4fc30.

Benefits we offer

  • Salary range of $84,849 to $88,702 per annum
  • Plus Superannuation
  • Plus generous tax benefits through salary packaging
  • Plus Mobile phone for business and personal use
  • 5 weeks annual leave plus 17.5% leave loading and generous personal leave entitlements
  • Inclusive workplace with complimentary health and well-being programs
  • Access to discounts on electrical goods and motor vehicles

Applications

Please ensure you include a covering letter, outlining your experience in relation to the key selection criteria outlined in the Position Description. Enquiries about the position can be directed to Jody Colquhoun, Team Leader, Family Violence Refuge on 9791 6111.

The Position Description can be obtained by visiting https://www.wayss.org.au/careers-at-wayss/.

Wayss is proud to be an inclusive and child safe organisation. Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and possess a valid Working with Children Check.

We are an equal opportunity employer and are committed to being an organisation that embraces equality, diversity and inclusion. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, people of all ages and (LGBTIQ) people.

How to apply

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