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Family Violence Court and Social Support Worker

Safe Steps Family Violence Response Centre
  • Part Time - 2 days per week - Maximum Term to 30 June 2025
  • Salary – Level 5 - $44.92 to $46.95 per hour
  • Based in North Melbourne

The Family Violence Court and Social Support Worker will:

  • Provide assistance to families affected by family violence, both perpetrators and victims, including to navigate the complexities of moving between state and federal based court systems
  • Conduct risk assessments, safety planning and coordinate and advocate for additional referrals and services
  • Work closely and co-operatively with the family law courts, court staff and Safe Steps response staff to support the safety of service users and their children affected by family violence
  • Work co-operatively with all stakeholders to support the safe, effective and efficient resolution of matters
  • Provide assistance to women accessing the Video Conference Pilot Program and liaise with the relevant stakeholders in the magistrate’s court.

The Family Violence Court and Social Support Worker will also work as part of the Victorian state-wide Family Violence service, providing a specialist family violence response to victim-survivors engaging with family law courts.

Skills and experience

  • Meets equivalency principles of Recommendation 209
  • Tertiary qualifications in a community/social service profession or other related field
  • Demonstrated understanding of the nature and dynamics of family violence and knowledge of community resources and services to refer persons who have experienced family violence
  • Demonstrated understanding of family law system
  • Demonstrated understanding of trauma informed practices
  • Demonstrated experience and skills in the provision of support, risk assessment and safety planning
  • Demonstrated understanding of feminist practice and how this is used as a framework to understand and respond to the gendered nature of violence against women and children
  • Understanding of cultural and language barriers, disability and other factors that may further marginalise women and children in crisis
  • Excellent communication, interpersonal and negotiation skills
  • Demonstrated capacity to work independently as well as part of a team
  • Ability to deal appropriately with stress, maintain composure and apply effective engagement strategies with clients in crisis
  • Capacity for self-motivation, ability to cope with changing work functions, workloads and tasks
  • Competent computer database skills
  • Willingness to commit to the living expression of Safe Steps values; courageous, feminist, empowering, inclusive, respectful, reflective
  • A current Victorian Drivers License
  • A current Working With Children Check
  • Willingness to undergo a National Police Check
  • Completed Covid19 vaccinations


  • Great remuneration and salary packaging options
  • Professional development and career progression opportunities
  • Flexible work hours
  • Organisation-wide wellbeing programs
  • Culture club

About the company

Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.

NOTE: This is a special measures role and while we reserve the right to exercise an Equal Opportunity Exemption in certain circumstances, Safe Steps values and encourages diversity, inclusion, and equity in all our services, programs, and practices.

Child Safety

Safe Steps is a child safe organisation and is committed to ensuring the safety and wellbeing of all children, at all times. All Safe Steps services, programs and practices are in compliance with Victoria’s Child Safe Standards.

Diversity, Equity and Inclusion

We are committed to ensuring diversity, inclusion and equity are embedded throughout our organisation for the benefit of all our clients and our staff. We believe our people are our greatest asset and by supporting and incorporating their diverse talents, knowledge, perspectives and experiences, we can strengthen our relationships with the communities we work with. Our focus is on eliminating discrimination in the services we deliver and the workplace we provide. Being a diverse and inclusive organisation that supports and enables equity, goes to the heart of our work and supports our strategic intent – “Building an organisation and culture that is supportive, responsive and sustainable”.

Interested? Apply today!

If this sounds like the role for you then click on the APPLY button.

To apply please ensure that you:

  • Submit your resume and cover letter
  • Complete all application questions
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