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Family Violence Crisis Specialist - Brief Intervention

Safe Steps Family Violence Response Centre
  • Full time Permanent
  • Great remuneration and salary packaging options
  • Hybrid model – home/office

The Family Violence Crisis Specialist – Brief Intervention will work as part of the Victorian state-wide Family Violence service, providing a specialist brief intervention case management response to adult and child victim-survivors accommodated by the service.

The position works within an established feminist theoretical and practice approach and collaborative multi-agency context based on best practice knowledge. The role requires the highest level of professionalism, ethical behavioural, and compassion.

You must be able to demonstrate the following:

  • Meets equivalency principles of Recommendation 209
  • Tertiary qualifications in counselling, psychology, social work, behavioural science, or a related field
  • 5 + years demonstrated experience within the specialist family violence sector or working with those who have been impacted by domestic, family, and sexual violence (telephone counselling advantageous), Mental health and AOD experience highly regarded
  • Understanding of the specialist family violence sector in Victoria
  • Completion of the Multi Agency Risk Assessment (MARAM) Framework training and a demonstrated understanding of its application in the context of Crisis Services or the willingness to undergo training at employment start
  • Understanding of feminist theory and contemporary family violence practice including the gendered nature of violence, social justice principles, crisis intervention and working with trauma.
  • Understanding of state-based legislation as it pertains to family violence, privacy and child protection legislation relevant to service delivery
  • Demonstrated ability to work in a challenging and demanding environment, including working within agreed timeline parameters
  • Well-developed oral and written communication skills including ability to communicate effectively with a diverse range of cultural and social groups
  • Ability to remain calm under pressure, with a flexible and positive approach
  • High level of resilience and self-care practices in place
  • Willingness to commit to the living expression of Safe Steps values; courageous, feminist, empowering, ethical respectful, collaborative, reflective
  • A current Working With Children Check
  • Willingness to undergo a National Police Check
  • Completed Covid 19 vaccinations

Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.


  • Great remuneration and salary packaging options
  • Professional development and career progression opportunities
  • Flexible work hours
  • Organisation-wide wellbeing programs

NOTE: This is a special measures role and while we reserve the right to exercise an Equal Opportunity Exemption in certain circumstances, Safe Steps values and encourages diversity, inclusion, and equity in all our services, programs, and practices.

Child Safety

Safe Steps is a child safe organisation and is committed to ensuring the safety and wellbeing of all children, at all times. All Safe Steps services, programs and practices are in compliance with Victoria’s Child Safe Standards.

Diversity, Equity and Inclusion

We are committed to ensuring diversity, inclusion and equity are embedded throughout our organisation for the benefit of all our clients and our staff. We believe our people are our greatest asset and by supporting and incorporating their diverse talents, knowledge, perspectives and experiences, we can strengthen our relationships with the communities we work with. Our focus is on eliminating discrimination in the services we deliver and the workplace we provide. Being a diverse and inclusive organisation that supports and enables equity, goes to the heart of our work and supports our strategic intent – “Building an organisation and culture that is supportive, responsive and sustainable”.

Interested? Apply today!

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To apply please ensure that you:

  • Submit your resume and cover letter
  • Complete all application questions
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